Michael Gilbert Email & Phone Number

Charlotte, North Carolina, United States

Manage operations and maintenance for a facility stock room with $75,000 in supplies. Ensure appropriate level and availability of supplies in inventory at all times. Receive, issue, order, and control items as part of a large inventory. Complete calculations and keep accurate records to achieve inventory management objectives. Maintain full awareness of work hazards, safety precautions, and OSHA regulations.➢ Maintained costs on $75,000 in supplies at the lowest possible level.➢ Raised the morale of the employees in the department through teamwork and positive feedback.➢ Recommended space utilization strategies as well as supervisors’ access to the storeroom during personal periods of unavailability (enabling them to locate and issue supplies).

Charlotte, North Carolina, United States

Maintained full-time caretaker duties while engaged in job exploration activities

Ft, Mill, South Carolina

Created an effective team culture that recognized individual and team performance while maintaining an issue-free atmosphere in a highly demanding work environment.Led and managed a team of 30 hourly associates in ensuring timely, accurate processing and distribution of merchandise to stores via use of the MAP (Managing Associate Performance) process. Trained, coached, and evaluated team members in all areas of job duties. Ensured accurate, rapid movement and processing of merchandise, maintained daily paperwork, and enforced safety regulations.➢ Generated $25K in sick leave savings through challenging employees’ sick leave record.➢ Created daily meetings that improved employee awareness of their day-to-day job assignments

Charlotte, North Carolina, United States

Managed storage, retrieval, and distribution of merchandise warehoused within regional fulfillment center of world’s largest Internet-based retailer generating more than $135B in annual sales and revenues.Served as a member of an operation management team accountable for directing and improving daily functions within regional warehousing and distribution center. Ensured optimum service at the lowest cost while supporting corporate plan for continued growth and earnings. Developed and administered $250K annual budget and ensured periodic goals were consistently achieved. Conducted evaluations across all areas of operations, identified deficiency and trends, and created productivity enhancement policies, procedures, and practices.Provided hands-on leadership in inbound/outbound inventory control, efficient space utilization, distribution/fleet functionality and financial management. Prepared and presented wide array of metric reports for senior management review. Managed and coached high performing team of 75. Selected Achievements:➢ Increased operational effectiveness and productivity by improving employee training programs.➢ Reduced OSHA injury and illnesses 3.5% by identifying and addressing workplace safety hazards, educational deficiencies, emergency drill practices. ➢ Successfully liaised with strategic internal business partners on analyzing key performance indicators and developing responsive best practices.

Tampa, Florida, United States

Established career of achievement and advancement with self-supporting federal agency with more than 31,600 locationsresponsible for handling and delivery 47% of world’s mail and generating $69B in annual revenues.Began career as a postal carrier; promoted in 2 years into customer-focused management positions. Held full accountability for leading all operational functions related to mail collection and distribution, including financial management, HR, customer service, vendor relations, and enforcement of SOPs. Developed efficient production plans that met deadlines and customer expectations. Mentored and led 4 supervisors who oversaw a team of 100+ associates. Oversaw and drove training on safe operation practices. Analyzed statistical reports, identified cost-reduction opportunities, and developed corrective action plans. Administered and adjusted annual budgets of up to $1.3M.➢ Slashed $1.3M operational budget by 5.5% annual by analyzing and adjusting labor schedules according to project mail volumes.➢ Decreased payroll costs 5% by implementing streamlining processes and ensuring compliance with defined performance metrics outlined within Delivery Operation Information Program.➢ Lowered carrier sick leave days by 3.5% by enforcing internal standards for excusable absences.➢ Significantly improved organizational efficiency and accuracy by introducing new scanning practices, leading to 99.5% correct scanning rates.➢ Increased new associates’ retention rates by developing and delivering comprehensive training programs.➢ Recognized for organizational contributions and accomplishments through winning awards safety, attendance, and improving facility performance.