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Michael Gilbert is listed as Customer Service for eHow Now at Demand Media at Demand Media, based in Beverly Hills, California, United States. AeroLeads shows a work email signal at leafgroup.com and a matched LinkedIn profile for Michael Gilbert.
Michael Gilbert previously worked as Customer Service for eHow Now at Demand Media and Graduate Student at California State University, Los Angeles. Michael Gilbert holds Master Of Arts (M.A.), Psychology, Gpa 3.9 from California State University-Los Angeles.
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I'm a flexible professional with experience in social science research, customer service, and technical support and information technology. I have a Masters degree in research Psychology, focused mainly on cognitive psychology and neuroscience.Recently, I have been sharpening my skills in helping customers find solutions with eHow.com, a Demand Media website. In the near future, I aspire to a full-time position in a customer service, market research or product development position in the web/tech industry.My research interests include cognition, neuroscience, memory, technology and internet-related social cultures. Video games and internet communities are a favorite topic, as well as the effects of phones and other portable devices on memory and cognition. I've presented at several professional conferences and completed independent research, both correlational survey-based and controlled laboratory experiments.I've worked in several loosely-related fields in the past, often combining both customer service and IT support roles. I have a CCNA certification (lapsed) and experience troubleshooting and maintaining Windows and Linux machines.Specialties: research, customer service, cognitive psychology, neuroscience, computer repair and maintenance, networking
Listed skills include Research Design, Neuroscience, Cognitive Psychology, Statistics, and 5 others.
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I assist customers with refunds, complaints, compliments, and transfers, as well as interfacing between content experts, customers and management. I also handle customer email and support communications, and title and summarize dynamically-generated content for future use.
Greater Los Angeles Area
I graduated from Cal State LA with a Master of Arts in Psychology. Although not traditional employment, my experiences at school supplied me with valuable experience working in teams, collecting data, preparing and executing long-running projects, and presenting my results in a professional setting.
Greater Los Angeles Area
During my training at Cal State LA, I accepted a position on campus with the Annual Fund, a fundraising organization for the university as a whole. My duties involved outreach to school alumni in order to foster goodwill toward the organization, update our records, and attempt to secure donations to help the school meet operating costs as state support.
Provided customer service and tech support to users of the Cal Poly computer labs. Left the position when I graduated.
Hired as an intern, later promoted to full employee. Duties included configuring Cisco routers and switches, system maintenance, and tech support, both in-house and on job sites. Laid off in 2002.
Activities and Societies: Special Honors for Achievement in Graduate Studies
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Michael Gilbert works for Demand Media.
Michael Gilbert is listed as Customer Service for eHow Now at Demand Media at Demand Media.
AeroLeads has found 1 work email signal at @leafgroup.com for Michael Gilbert at Demand Media.
Michael Gilbert is based in Beverly Hills, California, United States while working with Demand Media.
Michael Gilbert has worked for Demand Media, California State University, Los Angeles, Cal State Los Angeles Annual Fund, California State Polytechnic University, Pomona, and One Stop Communications.
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Michael Gilbert holds Master Of Arts (M.A.), Psychology, Gpa 3.9 from California State University-Los Angeles.
Michael Gilbert is listed with skills including Research Design, Neuroscience, Cognitive Psychology, Statistics, Psychology, Music Psychology, Computer Repair, and Computer Proficiency.
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