Michael Gilbert

Michael Gilbert Email and Phone Number

Customer Service for eHow Now at Demand Media @
Michael Gilbert's Location
Beverly Hills, California, United States, United States
Michael Gilbert's Contact Details

Michael Gilbert work email

Michael Gilbert personal email

About Michael Gilbert

I'm a flexible professional with experience in social science research, customer service, and technical support and information technology. I have a Masters degree in research Psychology, focused mainly on cognitive psychology and neuroscience.Recently, I have been sharpening my skills in helping customers find solutions with eHow.com, a Demand Media website. In the near future, I aspire to a full-time position in a customer service, market research or product development position in the web/tech industry.My research interests include cognition, neuroscience, memory, technology and internet-related social cultures. Video games and internet communities are a favorite topic, as well as the effects of phones and other portable devices on memory and cognition. I've presented at several professional conferences and completed independent research, both correlational survey-based and controlled laboratory experiments.I've worked in several loosely-related fields in the past, often combining both customer service and IT support roles. I have a CCNA certification (lapsed) and experience troubleshooting and maintaining Windows and Linux machines.Specialties: research, customer service, cognitive psychology, neuroscience, computer repair and maintenance, networking

Michael Gilbert's Current Company Details
Demand Media

Demand Media

Customer Service for eHow Now at Demand Media
Michael Gilbert Work Experience Details
  • Demand Media
    Customer Service For Ehow Now
    Demand Media 2014 - Present
    I assist customers with refunds, complaints, compliments, and transfers, as well as interfacing between content experts, customers and management. I also handle customer email and support communications, and title and summarize dynamically-generated content for future use.
  • California State University, Los Angeles
    Graduate Student
    California State University, Los Angeles 2007 - Dec 2012
    Greater Los Angeles Area
    I graduated from Cal State LA with a Master of Arts in Psychology. Although not traditional employment, my experiences at school supplied me with valuable experience working in teams, collecting data, preparing and executing long-running projects, and presenting my results in a professional setting.
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  • Cal State Los Angeles Annual Fund
    Outreach Specialist
    Cal State Los Angeles Annual Fund 2011 - 2012
    Greater Los Angeles Area
    During my training at Cal State LA, I accepted a position on campus with the Annual Fund, a fundraising organization for the university as a whole. My duties involved outreach to school alumni in order to foster goodwill toward the organization, update our records, and attempt to secure donations to help the school meet operating costs as state support plummeted. Although it was but an entry-level position, the job enabled me to earn valuable experience in customer service, professional dialogue, creativity and adaptation in the face of unexpected variables, high-speed lateral thinking, and forthright persuasion. I left the position when the time commitment became a significant drain on my efforts to secure my Masters degree.
  • California State Polytechnic University, Pomona
    Computer Lab Technician
    California State Polytechnic University, Pomona 2005 - 2007
    Provided customer service and tech support to users of the Cal Poly computer labs. Left the position when I graduated.
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  • One Stop Communications
    Network Technician
    One Stop Communications 1999 - 2002
    Hired as an intern, later promoted to full employee. Duties included configuring Cisco routers and switches, system maintenance, and tech support, both in-house and on job sites. Laid off in 2002.

Michael Gilbert Skills

Research Design Neuroscience Cognitive Psychology Statistics Psychology Music Psychology Computer Repair Computer Proficiency Training

Michael Gilbert Education Details

Frequently Asked Questions about Michael Gilbert

What company does Michael Gilbert work for?

Michael Gilbert works for Demand Media

What is Michael Gilbert's role at the current company?

Michael Gilbert's current role is Customer Service for eHow Now at Demand Media.

What is Michael Gilbert's email address?

Michael Gilbert's email address is my****@****ail.com

What schools did Michael Gilbert attend?

Michael Gilbert attended California State University-Los Angeles, California State Polytechnic University-Pomona.

What are some of Michael Gilbert's interests?

Michael Gilbert has interest in Cognition, Techno, Social Tactics, Sci Fi, Effects Of Video Games On Their Players, Computer Games, Electronica, Music, Fantasy, Memory Management.

What skills is Michael Gilbert known for?

Michael Gilbert has skills like Research Design, Neuroscience, Cognitive Psychology, Statistics, Psychology, Music Psychology, Computer Repair, Computer Proficiency, Training.

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