Michael Goodwin Email & Phone Number

Wilmington, North Carolina

• Managed all parking operations for Park Wilmington, the City of Wilmington’s parking program• Park Wilmington includes 731 metered space, 200 time limit spaces, a residential parking permit program, 2 surface lots with 180 spaces and 2 parking decks with a total of 950 spaces• Managed issuance of 20,000 citations per year with a collection rate of 73.50%

Carolina Beach, North Carolina

Oversee parking operation for 13 surface lots totaling 740 spaces Serve as point of contact for Town of Carolina Beach staff and officials. Manage 12+ employees Manage hourly, monthly, special event and validation parking. Manage on street and surface lots parking as well as Freeman Park recreation area.

Wrightsville Beach, North Carolina

Oversee parking operation for 6 surface and 780 meters totaling 1480 parking spaces. Serve as second point of contact for Town of Wrightsville Beach staff and officials. Manage 10+ employees Manage hourly, monthly, special event and validation parking.

Southport, Nc

 Manage all aspects of business operations with $85,000 monthly sales. Fostered a team atmosphere through coaching, training, communication and motivation. Monitored and purchased inventory ensuring sufficient levels to accommodate demands. Hands on knowledge of several software application including Microsoft Office, Aloha POS System, QuickBooks

Bald Head Island Nc

 Monitored operation of public transportation system ensuring full USCG compliance and NCUC regulations. Prepare complex reports for management, ensuring full compliance with agencies requirements and deadlines  Improved service and efficiency by determining need for change in services such as route changes and revised ferry schedules. Supervised departments including ferry operations, tug and barge operations, marine maintenance operations, Island operations (i.e. bus / tram… Show more  Monitored operation of public transportation system ensuring full USCG compliance and NCUC regulations. Prepare complex reports for management, ensuring full compliance with agencies requirements and deadlines  Improved service and efficiency by determining need for change in services such as route changes and revised ferry schedules. Supervised departments including ferry operations, tug and barge operations, marine maintenance operations, Island operations (i.e. bus / tram drivers, dispatchers, shift supervisors. Monitored day-to-day operation with a staff of over 50 employees. Show less