Michael Goolsby Email & Phone Number

Jacksonville, Florida, United States

Responsible for the overall success of multiple TAPFIN MSP domestic and global programs. This includes focusing on client’s strategic direction, business planning, cost savings innovation, process improvements around best practices, and ensuring continuous improvement of delivery process and capabilities.

Atlanta, Georgia, United States

Manage the Global Contingent Workforce Program Office (CWPO) responsible for non-employee security governance and risk mitigation, business labor strategy alignment, and process/systems efficiency and compliance. Lead cross-functional efforts with internal stakeholders to improve Vendor Management System (VMS) functionality, usability, integrations, and data integrity.My team of 10 oversees 23,000+ active workers generating more than over $1B in annual spend.*Lead execution of program strategy, ensuring alignment with key business objectives, inclusive of policy, processes, budgeting, forecasting, supplier management, sourcing, and escalations *Responsible for the management of program staff, day-to-day operations, risk management for various facility and system access entry points, and strategic roadmap initiatives *Managed the program office support team, providing procure-to-pay process support and contract compliance with internal business partners and third-party suppliers. *Responsible for ensuring compliance and defining corporate contingent workforce policy, overall enterprise governance, and managing the contingent workforce for The Home Depot.

Jacksonville, Florida Area

* Manage the overall client relationship while serving as a primary contact for the client’s executive sponsor as well as a designated point of contact for escalation and client representation. * Subject matter expert in non-employee relations, statutory regulations and tool configurations* Closely aligned with client, VMS, and MSP teams* Strategic leader providing contingent program guidance to our clients* Develop enterprise account strategy and going-forward roadmaps to success for each client, including proposing and building business process improvements* Negotiate contract extensions, amendments and additional sourcing activities in conjunction with our legal department

Jacksonville, Florida Area

As Manager of Client services I am responsible for directing the Client Services team by leading, mentoring, and managing colleagues to ensure Beeline’s customer service vision and strategy is executed. This results in client retention, client satisfaction and new revenue opportunities. Beeline provides software solutions that enable companies to source and manage their extended workforce. As the world’s largest independent provider of human capital and Total Talent Management solutions, we have the deepest, most seasoned team of payroll workforce experts in the industry.

Jacksonville, Florida Area

Identified and resolved technical and business-related issues among clients, suppliers, and resources. Daily duties included communicating solutions for clients, escalating issues to development and configuration departments, and testing new product releases.

Jacksonville, Florida Area

Sales and expansions for the Southeast Region, including development of new and existing clients in the U.S. Served as the executive client sponsor; responsible for overall health of the relationship between Beeline and the client, as well as the operational vision and execution of all key client requirements.

Jacksonville, Florida Area

Responsible for cross-selling of products which targeted Fortune 100 organizations.

Ba, Sports Management, Recreation Leisure Administrative Services

Bachelor Of Science, Sports Marketing 2006