Michael Gozzi Email & Phone Number

I am a senior operations manager, improvements specialist, and HR manager with a Bachelor of Commerce majoring in Human Resource Management, Business Management and International Business and Marketing. I specialise in sales and manufacturing environments, FMCG, and environments requiring strategic leadership and quality assurance. I maintain a strong focus on end-user understanding and engagement.I have worked in Human Resources, Continuous and Process Improvement (Change Management and systems improvement and transformation) across varying industries. I am a lead auditor managing compliance to ISO9001.I am dedicated to the on-going development of my teams with the drive, passion and ambition to succeed. I possess a strong understanding of all facets of process improvement, influencing change, and people management, while at the same time ensuring the highest possible standard of service to my customers both internally and externally is maintained. My management style is authentic and collaborative with a focus on developing and empowering others to achieve business objectives and strategic outcomes.Success in:Meeting and Exceeding KPI/Budgets; Managing major projects; Managing contractor relations - including facilitating re-tendering processes; Building professional and sustainable working relationships; Facilitating group discussions to provide solutions integral to business operations; Sales Operations; Strategic leadership; Recognised leader amongst peers.

Listed skills include Human Resources, Change Management, Team Leadership, Customer Service, and 29 others.