-Consulting with business partners to extract and define specific requirements and make recommendations for marketing campaigns.-Design, develop, and test data structures for supporting Line of Business marketing strategies and projects-Closely work with divisional and departmental stakeholders to provide high quality customer lists to support marketing initiatives for all lines of business across the enterprise-Elicit data requirements, working with complex enterprise data, with a solutions orientated mindset while maintaining and adhering to strict marketing polices and regulations

Data Analyst lead and subject matter expert for mortgage data, liaison between IT and line of business on data projects, managing data initiatives and data quality across multiple systems and interfaces, and supporting end users throughout the enterprise.• Sourced and exposed enterprise wide data for incorporating into mortgage reporting and analytics – projects included reference data, HR hierarchy, Industry Pricing information• Managed metadata attributes and source to target mapping documentation, primary point of contact for downstream users on mortgage data mappings/attributes • Consulted and advised on multiple platform replacement projects from a data perspective as well as archiving legacy system data – including mapping and testing legacy attributes to new system platform• Provide multiple strategies to Senior Management for Mortgage Data development and use across the Enterprise, working closely with Analytics, Reporting, and Enterprise Data team• Refined the existing CCAR FRY 14 reporting extracts, resolved all mortgage related edits for Federal Regulatory Reporting

Designed, tested, and implemented complex, specialized reporting and analytical tools using multiple software applications to provide operational and strategic planning support to Residential Mortgage line of business.• Developed and produced departmental reports and dashboards including historical reporting, work flow analysis, and financial analysis for three segments of the line of business: Sales, Operations, and Management• Transitioned manual processes and outdated access database functions into fully automated SAS reporting jobs, reducing time spent daily and improving functionality and effectiveness of the team• Provided testing and supplemental reporting during merger process – advised on platform changes and harmonizing data between two distinct sources

Recorded transactions, reported and remitted, reconciled complex GL and DDA accounts, researched and resolved loan level discrepancies, and was primary point of contact for the SBO and SFO portfolios.• Accurately reconciled GL and DDA accounts monthly in accordance with SOX Regulations and First Niagara GL Policy• Tracked monthly delinquencies, analyzed and prepared accounts for write down and charge off recommendations, and managed relating contra asset and OREO accounts• Generated and maintained the SBO interest income accrual spreadsheet to track and record the monthly accrual figures relating to SBO interest income

• Successfully closed retail loans assigned, satisfying any necessary conditions, promptly and proficiently • Experienced with FHLMC, FNMA, FHA, VA, SONYMA loans and grant programs like First Home Club