• Facilitate academic lesson plans for high school students in the greater Sacramento area• Implement classroom management plans while monitoring 30-plus students per class period to ensure classroom and school safety

• Identified and escalated emerging issues and trends that violated Snapchat’s community guidelines and corporate policies• Resolved 200-plus inbound support requests per week from customers and law enforcement through Zendesk ticketing system• Enforced operational procedures and reporting protocols to prevent violative content from proliferating Snap’s digital spaces• Supported Snap’s global Trust & Safety team in reporting Child Sexual Abuse Material to the National Center for Missing and Exploited Children and law enforcement• Contributed to development of training workshops focused on de-escalation and conflict resolution skills

• Conducted weekly qualitative analysis for NDA Social Media platform contracting with CTEC• Worked cross-functionally with quantitative analysis team to synthesize complex data sets into clear, concise narratives for the client• Analyzed 500-plus lines of open-source data per week related to far-right and far-left extremism on the client’s platform• Contributed expert writing and copy-editing skills to bi-monthly reports identifying high-risk extremist trends and behaviors online

• Assisted CTEC Director with research related to a future book publication on terrorism financing• Prepared multimedia materials for CTEC testimony before the California State Assembly on extremist attacks in the state• Curated background research for legislative proposal to equip firefighters and emergency responders with body-armor

• Wrote, edited, and proofread original content for MIIS website, social media platforms, monthly newsletter, and campus digital signs • Responded to press requests and facilitated local and national media outlet interviews with MIIS faculty for subject-matter expertise related to domestic and international current affairs • Contributed creative input on communication methods and preparation of communication materials to engage internal and external stakeholders for fundraising and marketing communications operations

• Implemented rigorous lesson plans aligned with the Mississippi Common Core curriculum for public high school students • Procured supplies, books, and English teaching materials for students through regular fund-raising initiatives• Partnered with local educators, community leaders, and families to foster a diverse education movement committed to the core values of Teach for America

• Opened two restaurants specializing in locally-sourced menus, curated nightly for 200-plus guests with award-winning chef• Assisted in staff hiring and training, food and labor cost assessments to support restaurant operations and vendor relationships• Managed food preparation methods to ensure quality and compliance with Virginia Board of Health’s policies and procedures

• Worked with the International Organization of Migration to distribute 500-plus relief kits with construction materials to victims• Managed five separate distribution site needs and organized delivery logistics with local community leaders and IOM staff• Lead demolition and debris-removal crews for earthquake and typhoon damaged homes, schools, and government buildings

• Implemented new English-language curriculum for two rural schools along the Thai-Myanmar border• Directed 12 multi-day English language workshops for regional Thai teachers, government officials, and 500-plus students• Appointed to liaison position between in-country Peace Corps volunteers and official staff in Bangkok