Michael Harper Email & Phone Number

Denver Colorado

offering custom Graphic Design services for worldwide clients, developing iOS apps for small businesses and for private business use. Integrating Macs into predominately Windows environments for remote clients, Screen Printing, General Print based Graphic Design.

Birmingham, Alabama, United States

Remote - Analyzed business processes and developed processes and solutions for user efficiencies.

Develop Database Driven Apps designed to Streamline Common Business functions. Utilized Filemaker 13 - 17. Work With users directly to streamline workflow processes. Ground Up development of a contractor relationship management system with built in HR and On-Boarding systems. Heavy use of RestFul API Integrations. Scheduled Server Side scripting. Designed.

Englewood Colorado

Assisted service department in pre-diagnosing repairs to decrease overall time for repairsAssisted customers in making purchases with fitting computers for their personal needsDeveloped integration methods with Apple service structures to decrease overall service timesDeployed operating systems and facilitated client and server upgrades, installed 3rd.

Remote

Ground Floor Design and development of Technical Support system for company prior to sale. Utilized Salesforce and Sugar CRM, Zoho, Custom PHP driven Websites for the company.

Setup secured iPad "kiosk" in a public environment. setup included securing connectivity and web communications to a approved level deemed by administration and my self, hours of research for iOS 3.2 for iPad(1st generation) and moving into current iOS 5 standards but maintaining the same security levels. Device rollout and maintenance was supported with.

Repaired Personal Computers including Macs, and provided general server upkeep for local businesses, Provided superb customer support and sales, with sales of general peripherals such as Hard Drives and enclosures, Human Input Devices, such as, but not limited to; keyboards, mice, pen tablets...etc. Printers and Support Sales for technical support, virus.

­ 2006 - 2007 Customer Service was the key component to Daily Duties, Interacted with Hundreds of Customers daily, suited to customers needs within reason and policy, preformed hourly cleansing of all store areas and kept logs of preformed actions, kept records of profit margins on incoming and outgoing inventory to track loss, member of a anti theft task.

Bfa Graphic Design, In Progress - Graphic Design

Aa Arts & Humanities, Progress

Ged