Customer Success Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Michael Harris Email & Phone Number
Customer Success Manager @ Freshworks | BBA, MBA
at
India SEED Ventures
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager @ Freshworks | BBA, MBA
Location
Chennai, Tamil Nadu, India
Who is Michael Harris? Overview
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Michael Harris is listed as Customer Success Manager @ Freshworks | BBA, MBA at India SEED Ventures, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Michael Harris.
Michael Harris previously worked as Customer Success Manager at India Seed Ventures and Customer Success Manager at Freshworks. Michael Harris holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Loyola College.
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Email format at India SEED Ventures
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India SEED Ventures
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Profile bio
About Michael Harris
With an educational foundation grounded in Business Administration and Management, I am currently excelling as a Customer Success Manager at Freshworks. My role is to nurture executive relationships and maintain high customer retention rates, leveraging my core competencies in business strategy and software reviews. These skills have been honed through hands-on experience and academic insights from my MBA studies at Pondicherry University.At Freshworks, our team has achieved remarkable success in ensuring clients fully adopt and utilize our product suite, leading to collaborative upselling and enhanced service offerings. This has been made possible through my strategic approach to account management, understanding customer needs, and fostering trust. I am committed to contributing to our organizational culture with diverse perspectives, championing customer success as a collective goal.
Current workplace
Michael Harris's current company
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6 roles
Michael Harris work experience
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Customer Success Manager
*Professionally manage relationships with a portfolio of assigned accounts.*Build executive relationships within the customers organization.*Make sure you exceed customer retention goals and ensure consistently high retention rates.*Build and maintain strong, trusted working relationships with key decision-makers and power users starting from onboarding.
Aug 2022 - Jun 2024
Associate Business Support
Key Account Management Responsibilities:1. Marketing and Promotion: - Effectively market and promote diverse restaurants and takeaways in Australia. - Highlight the wide range of cuisines available from around the world. 2. Online Order Generation: - Develop and implement comprehensive strategies to drive online orders. - Utilize various marketing channels.
Jul 2021 - Aug 2022
Technical Support Engineer
Roles and Responsibilities:· Handle customer issues via phone, email or chat for a technology product.· Troubleshoot technical issues about products in Wi-Fi surveillance cameras.· Provide active updates to customer until the issue has been resolved.· Triage issues to Level-2 and Customer Care team located in other global locations.· Accurately document.
Mar 2021 - Aug 2021
Data Associate
- Key job responsibilities
- Work with a range of text, speech and other types of data.
- Deliver high-quality labelled data, using guidelines provided to meet our KPIs, and usingin-house tools and software.
- Report issues with tools and software as and when they occur.
- Show Ownership and initiative when providing feedback for improvements to existingtooling that can increase the amount and quality of the data we process - we believe everyground-breaking change starts with a small idea!
- Maintain strict confidentiality and follow all applicable Amazon policies for securingconfidential information.
Jan 2019 - Nov 2020
Gaming Supervisor
Cybertron
*Circulates throughout assigned area to observe operations, ensures that house, tribal, state, and federal rules and regulations are followed, and monitors gamblers behavior for signs of cheating.*Greets clientele in a friendly and courteous manner.*Ensures that employees continuously provide courteous and prompt service.*Explains games and rules to.
Jun 2017 - May 2018
2 education records
Michael Harris education
Bachelor Of Business Administration - Bba, Business Administration And Management, General
Loyola College
Master Of Business Administration - Mba, Business Administration And Management, General
Pondicherry University
FAQ
Frequently asked questions about Michael Harris
Quick answers generated from the profile data available on this page.
What company does Michael Harris work for?
Michael Harris works for India SEED Ventures.
What is Michael Harris's role at India SEED Ventures?
Michael Harris is listed as Customer Success Manager @ Freshworks | BBA, MBA at India SEED Ventures.
Where is Michael Harris based?
Michael Harris is based in Chennai, Tamil Nadu, India while working with India SEED Ventures.
What companies has Michael Harris worked for?
Michael Harris has worked for India Seed Ventures, Freshworks, Foodhub, Iopex Technologies, and Amazon.
How can I contact Michael Harris?
You can use AeroLeads to view verified contact signals for Michael Harris at India SEED Ventures, including work email, phone, and LinkedIn data when available.
What schools did Michael Harris attend?
Michael Harris holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Loyola College.
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