Michael Hawk Email & Phone Number

Chicago, Il, Us

Provide modern and affordable housing for tenants while maintaining maximum occupancy. Evaluate and acquire new properties ensuring they align with the company’s investment goals. Manage the overall finances to maximize profitability. Develop long term strategies for growth. Oversee all day to operations from tenant relations to accounting. Ensure high tenant satisfaction. Implement policies and insurance coverage to mitigate risk.

Buffalo Grove, Illinois, Us

Provide clients with exceptional service by designing and implementing lifecycle management campaigns that drive better outcomes. Leverage expertise in understanding customers’ objectives, automotive consumer behavior, lifecycle marketing, and advanced analytics to create targeted 1:1 campaigns. Foster strong customer relationships by co-authoring client roadmaps and account plans tailored to their business needs. Support dealerships in enhancing internal processes, data entry, and database management while helping them identify and resolve issues through detailed reporting and dashboards. Deliver solutions by effectively explaining, demonstrating, and implementing strategies for sustained growth and success. Maintained a customer retention rate of 95.7% Consistently meet or exceed all performance metrics.  Increased customer retention by almost 40% from the time taking over the book of business. Grew my book of business through cross-selling and upselling.  Regularly reaching out to my clients to maintain engagement with the software. Quarterly software performance reviews to ensure we maximize ROI.

Atlanta, Ga, Us

Develop customer relationships by promoting active use and retaining customers year over year. Cross sell into other departments and diversifying customer's product portfolio by understanding short and long terms needs of their business. Increased customer retention by almost 40% from the time taking over the book of business. Grew book of business from 380 accounts to 535 Winner of the February Expedition 2018 contest. Received 9 Verizon Spotlight awards for demonstrating Verizon’s core values and going far above and beyond to help customers and colleagues.

Bannockburn, Illinois, Us

Applied comprehensive, compliant solutions ensuring adherence to state and federal regulations for Regulated Medical Waste, Pharmaceutical Waste and Pathological/Chemotherapy Waste disposal. Team Lead of the HVA (High Value Account) division. Built collaborative relationships with a broad range of personalities/cultures creating a strong team environment while continuing to lead and exceed all sales quotas. Consistently exceed all commission goals and bonuses. Lifetime quota average of 148%  Reduced the ramping time of new team members by approximately 50%. Member of the Champions Club for month-to-month revenue generation Recognized with the Steri-Star award for volunteering my time to help other sales reps

Schaumburg, Illinois, Us

Promoted life insurance products and mentored prospective clients using a dialer management system. Developed client relationships through in-depth consultations, needs assessment, and analysis. Deliver accurate quotes and articulate products and pricing options to multiple daily prospects, including NAIC complaint illustrations.  Top performer - Presidents Club Member out of a sales team of over 70 agents. Total placement of $1.8B in insurance coverage and $3.4M in premium.

Ba In Liberal Arts And Sciences

Education record