Michael Hendricks
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Michael Hendricks Email & Phone Number

Service Desk Analyst I at Shane Co.
Location: Aurora, Colorado, United States 6 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Service Desk Analyst I
Location
Aurora, Colorado, United States
Company size

Who is Michael Hendricks? Overview

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Quick answer

Michael Hendricks is listed as Service Desk Analyst I at Shane Co., a company with 1094 employees, based in Aurora, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Michael Hendricks.

Michael Hendricks previously worked as Cybersecurity Student at University Of Colorado Boulder and Identity Verification & Access Manager at Us Navy. Michael Hendricks holds Comptia Security+ from Comptia Tech Career Academy.

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Email format at Shane Co.

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Shane Co.

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Profile bio

About Michael Hendricks

My name is Michael Hendricks, I am currently enrolled in an intense 10-month cybersecurity course that covers various areas such as Microsoft Security, networking, AWS Cloud and much more. The program offers in-depth instruction and practical applications to prepare both seasoned and novice learners for current cybersecurity technologies and trends for future employment. I am working towards obtaining the CompTIA Security+ Certification and simultaneously looking for a cybersecurity analyst role.I have always had an interest in computers and when I decided that I was going to be separating from the Navy, I knew exactly what I was going to do: Attend a cybersecurity course and obtain certifications to make becoming a cybersecurity professional reality. Integrity, loyalty, and patience are my top three values which I believe achieve and create a cohesive team and work environment. I enjoy mastering processes and discovering alternative solutions for quick fixes as well as long-term solutions, and by being a master in my role, this allows me to be adaptable and flexible in situations where processes fail or do not operate as intended, quickly switching to alternative methods to restore normalcy.Being a Subject-Matter-Expert of processes and systems also allows for detailed communication when reporting issues that cannot be fixed locally. This attention to detail at a granular level helps to inform support staff and prevent unnecessary rework troubleshooting, also allowing for the most efficient path to restoring normalcy.I am excited to discuss how my skills can best serve your team!CompTIA Security+ | Expected October 2023

Current workplace

Michael Hendricks's current company

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Shane Co.
Shane Co.
Service Desk Analyst I
Aurora, CO, US
Website
Employees
1094
AeroLeads page
6 roles

Michael Hendricks work experience

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Service Desk Analyst I

Aurora, CO, US

Cybersecurity Student

Boulder, Colorado, United States

This 10-month 400-hour program is dedicated to providing real-world experience in an accelerated, online environment designed for hands-on experience and top-tier instructional methodologies, led by seasoned industry professionals teaching each class.This course leverages Oracle VM VirtualBox for practical instruction. Oracle allows for the safe execution.

Feb 2023 - Nov 2023

Identity Verification & Access Manager

Aurora, Colorado, United States

  • Classification, safeguarding, transmission, and destruction of more than 10,000 non-SCI classified documents contained on premises.
  • Gatekeeper for clearance verification establishing eligibility to more than 25 accounts, allowing to access classified information held on-site. Performed this task through manual verification of security clearances.
Jun 2022 - Jan 2023

Human Resources Generalist

Parker, Colorado, United States

  • Achieved the highest number of new hires and full-cycle onboarding for the division in 2021, 33% over talent acquisition goal, ranking #1/19, earning personal military decoration for achievement.
  • Challenged with learning a new professional skillset, in a 90-day training period through hard work ethic, attention to detail, and skillful study of training, substantially outperformed my peer group.
  • Developed classroom presentations for potential candidates as well as training modules for peers and subordinates. Received approval from executive leadership for presentations to become standard for all talent.
Jun 2020 - Jun 2022

Deputy Director Public Relations

Jacksonville, Florida, United States

  • Awarded Junior Sailor of the Year 2018. My superior performance and significant contributions in international public relations on behalf of the Navy resulted in me ranked 1/7 finalists, I was selected for this award.
  • Awarded the Military Outstanding Volunteer Service Medal. Received for 3 consecutive years of community service in local and international communities, helping to improve Navy public relations both internationally and.
  • Developed and executed rebranding campaign for U.S. 4th Fleet to continue growing public understanding of the U.S. Navy and increase engagement in the southern hemisphere, resulting in content reach to 13 countries and.
Apr 2016 - Jun 2020

Sergeant, Security Forces

  • Second-in-Command for the protection and security of a multi-billion-dollar asset and over 1,000 people. 24-hour period weekly, in charge of 35 armed sentries, 6 watch stations and was responsible for overseeing proper.
  • Attained mastery of 6 watch stations and completed a rigorous 18-month qualification, multiple interviews with senior leadership, and a strict knowledge test prior to becoming a Security Operations Deputy, and the only.
May 2011 - Apr 2016
Team & coworkers

Colleagues at Shane Co.

Other employees you can reach at shaneco.com. View company contacts for 1094 employees →

3 education records

Michael Hendricks education

Associate Of Science - As, Technical Management, 3.79 Gpa

AS in Technical Management provides focused coursework relevant to developing expertise in analyzing problems, performing in-depth.

FAQ

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What company does Michael Hendricks work for?

Michael Hendricks works for Shane Co..

What is Michael Hendricks's role at Shane Co.?

Michael Hendricks is listed as Service Desk Analyst I at Shane Co..

Where is Michael Hendricks based?

Michael Hendricks is based in Aurora, Colorado, United States while working with Shane Co..

What companies has Michael Hendricks worked for?

Michael Hendricks has worked for Shane Co., University Of Colorado Boulder, and Us Navy.

Who are Michael Hendricks's colleagues at Shane Co.?

Michael Hendricks's colleagues at Shane Co. include Austin Beatty, R. Kent Robinson, Dale Blasewitz, Missy Hards, and Kiara Shannon.

How can I contact Michael Hendricks?

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What schools did Michael Hendricks attend?

Michael Hendricks holds Comptia Security+ from Comptia Tech Career Academy.

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