Michael Hester Email & Phone Number

Western US

Phoenix, Arizona Area

• Responsible for sales of the Stationary group throughout the US.
• Work with all segments of the company to improve business relationships with current and future customers.
• Strategically position products and promotions to maximize sales and profitability in all markets serviced by the stationary (business to business) group.
• Improve our processes and execution as a solutions provider to our customers.
• Lead and develop the sales talent within the organization to provide opportunities for growth.

• Responsible for all sales activities West of the Mississippi
• Work with our existing sales force to grow business relationships while helping develop new and innovative approaches to the sales cycle
• Help build territories in new markets such as the Pacific North West

• Responsible for establishing and enhancing relationships with key accounts and program buying groups.
• Using a blend of online and telephone introductions to establish new business in upcoming markets.
• As accounts are developed making sure the hand off to the proper internal business unit is completed in a manner that supports the customer’s needs as well as the organizational goals.

Phoenix, Arizona Area

• Directed up to 22 Inspection Centers (reconditioning facilities) across the United States with staffing levels as high as 900
• Responsible for developing leaders within the organization.
• Directed the establishment of new Inspection Centers in West Palm Beach, Birmingham, Nashville and Mobile.
• Developed and implement a significantly different inspection process that included concepts of Lean manufacturing techniques.

Phoenix, Arizona Area

• Worked with key vendors to establish mutually beneficial relationships
• Helped establish a more consistent approach to the process used and the KPIs for the business
• Worked with IT group to develop enhanced in house applications used to manage the work flow.

Phoenix, Arizona Area

• Called on National accounts.
• Enhanced the B2B relationships to achieve the best position products and services for maximum profitability while providing value to the customer.

Phoenix, Arizona Area

• Hired, trained and directed the efforts of sales team members expand business in their assigned territories.
• Responsible for ensuring that new programs and initiatives were used appropriately to assist our customers with business growth
• Worked with personnel, accounts receivable and training divisions to maximize service levels.

Phoenix, Arizona Area

• Hired, trained and directed the efforts of all store personnel in a group of 27 stores located throughout Arizona and into Southern California.
• Worked with upper management on full P&L responsibilities of the store group including budgeting.
• Met or exceeded growth objectives in sales while managing expenses. The primary expense KPI was payroll

Bs, Business Management

Education record