Rts Pro Support Specialist
CurrentRTS Pro is an all-in-one mobile solution for transportation and trucking companies, providing quick access to shipments, fuel discounts, factoring services, broker credit ratings and trucking software.
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Michael Jackson is listed as RTS Pro Support Specialist at Shamrock Trading Corporation, a with 268 employees, based in Olathe, Kansas, United States. AeroLeads shows a matched LinkedIn profile for Michael Jackson.
Michael Jackson previously worked as Financial Account Representative at Rts Financial and Client Solutions Representative at National Merchant Alliance.
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Experienced Application Development specialist with a demonstrated history working in financial and transportation services. Skilled in Project Management, Process Improvement, Customer Service, Application Development, Account Management.Dedicated to enhancing software solutions over my career in the tech industry. Understanding clients needs and meeting them where they are to provide the best service is my passion. Always eager to provide value by improving products, processes, and ways to communicate products.
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Overland Park, Kansas, United States
RTS Pro is an all-in-one mobile solution for transportation and trucking companies, providing quick access to shipments, fuel discounts, factoring services, broker credit ratings and trucking software.
Overland Park, Kansas, United States
RTS Financial is a factoring company that provides working capital solutions to businesses across multiple industries, primarily trucking and oilfield services. By providing accounts receivable financing, we help customers build the cash flow necessary to grow their companies.
Overland Park, Ks
Client Solutions Representatives assist merchants and direct sales representatives with all aspects of payment processing for both software and hardware related integrations and products which allow individuals and merchants across the US and Canada to accept credit and debit card in-store, online, anywhere. Our team assist with payment processing account setup and work closely with our merchants to ensure a seamless setup for our clients. We work with our many processors and software partners to provide integrated payments in an easy to use and direct manner providing the most up to date processing solutions to better business ventures.
Overland Park, Ks
Retail Success (RS), founded in 2005, is a payments technology company based in Overland Park,KS. We develop unique software solutions to help businesses run more efficiently. With features likeinventory management, eCommerce, sales tax calculation, social selling, SMS, and social media RSallows companies to streamline processes and focus on growth.RS provides innovative payment products utilizing the latest technologies to align businesses withtoday's modern consumer while adhering to the highest PCI standards and data encryption. Theseproducts allow individuals and merchants across the US and Canada to accept credit and debitcards in-store, online, anywhere.
Overland Park, Ks
Franchise Support Specialist assists franchise customers with software and hardware related issues as well as helping them with the integration and setup of their retail stores. The Franchise Support Specialist is there to assist with common and advanced computer issues related to the POS database, hardware, and software systems.- Provide support and troubleshooting via phone, email, and chat for POS software and related integrations such as hardware, software, eCommerce, and payment processing.- Utilize screen sharing software to remotely connect with customer computers.- Perform hardware and software installation and troubleshooting on Windows, MacOS, and iOS platforms.- Responsible for case and software ticket documentation.- Create monthly “Tech Tips” to be published regarding various aspects of the software.- Test new versions of the software before release.- Demonstrates working knowledge of networking and computing.- Ability to learn in-depth features of software and hardware; ability to use that knowledge to install, troubleshoot, diagnose, and fix software and hardware issues and problems.- Demonstrates the ability for clear and effective verbal and written communications with customers and colleagues.- Provides high quality customer service by listening to understand and displaying a friendly and patient demeanor.- Understands the operations of each individual franchise and how they specifically run their business and operate within their franchise.- Works closely and exclusively with franchise owners, employees, and corporate executives.
Overland Park, Ks
Integrate and configure Point of Sales software with merchant Ecommerce (Shopify, Zoey, Magento 1,2) accounts. Maintain and monitor customer’s public facing websites and assist with account maintenance. Verify that the integration between the Point of Sales software and website is functioning properlyInstall and verify successful implementation of SSL certificates on customer’s public facing websites. Assist merchants via training to make the most of their integration and platform.
Overland Park, Ks
Technical Support specialists assist our customers with software and hardware related issues as well as helping them with the integration and setup of eCommerce platforms. They assist with common and advanced computer issues related to their POS database, hardware, and software systems.- Provide support and troubleshooting via phone, email, and chat for POS software and related integrations such as hardware, software, eCommerce, and payment processing.- Utilize screen sharing software to remotely connect with customer computers.- Perform hardware and software installation and troubleshooting on Windows, MacOS, and iOS platforms.- Responsible for case and software ticket documentation.- Create monthly “Tech Tips” to be published regarding various aspects of the software.- Test new versions of the software before release.- Demonstrates working knowledge of networking and computing.- Ability to learn in-depth features of software and hardware; ability to use that knowledge to install, troubleshoot, diagnose, and fix software and hardware issues and problems.
Other employees you can reach at shamrocktradingcorp.com. View company contacts for 268 employees →
Jocelyn Pugh
Colleague at Shamrock Trading CorporationOverland Park, Kansas, United States
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Shivani Sood
Colleague at Shamrock Trading CorporationShawnee, Kansas, United States
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Bobby Reyes
Colleague at Shamrock Trading CorporationGreater Chicago Area, United States
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Trinity Riggs
Colleague at Shamrock Trading CorporationLees Summit, Missouri, United States
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Emma (Allegri) Hoog
Colleague at Shamrock Trading CorporationKansas City Metropolitan Area, United States
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Heng (Amy) Collver
Colleague at Shamrock Trading CorporationOverland Park, Kansas, United States
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Mark Brungardt
Colleague at Shamrock Trading CorporationWichita, Kansas Metropolitan Area, United States
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Sean Mccarthy
Colleague at Shamrock Trading CorporationOverland Park, Kansas, United States
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Alex Hall
Colleague at Shamrock Trading CorporationUnited States
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Kaitlyn Keirsey
Colleague at Shamrock Trading CorporationKansas City Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Michael Jackson works for Shamrock Trading Corporation.
Michael Jackson is listed as RTS Pro Support Specialist at Shamrock Trading Corporation.
Michael Jackson is based in Olathe, Kansas, United States while working with Shamrock Trading Corporation.
Michael Jackson has worked for Shamrock Trading Corporation, Rts Financial, National Merchant Alliance, Retail Success, and Posim.
Michael Jackson's colleagues at Shamrock Trading Corporation include Jocelyn Pugh, Shivani Sood, Bobby Reyes, Trinity Riggs, and Emma (Allegri) Hoog.
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