-Integral in helping management and system consultants set up Great Plains for new company-Chosen to coordinate the companywide AR confirmation letters and answering resulting questions-Performs monthly preliminary balance of the companywide cash receipts before sending to corporate-Supervise the corporate cash receipts person and provide backup for cash receipts posting-Help escalate cash receipts posting questions to bring timely resolution before the period ends-Track local bank deposits for future balancing and advise cash receipts person of proper coding-Advise upper-level management of the daily bank balances for all 23 corporate accounts-Advise the CFO of the previous weeks cash receipts by type and amount-Search the 23 corporate bank accounts for electronic payments and advise the cash receipts person -Process AR credit card payments for 2 offices-First point of contact for companywide AR and AP questions about GP before escalating to consultants-Request weekly totals that drive a vehicle revenue report from the operations staff of 2 offices-Review the weekly AP checks for 3 offices and approve for mailing-Write approved manual checks for 3 offices and update Teams to notify corporate of the liability-Post AP and AR invoices for 3 offices into GP-Write up credit memos for high priority customers and give them to the RVP for approval-Use Excel to track a verity of things including; billing fluctuations, payments, write offs, and short pays-Process credit and debit adjustments to fleet and owner driver accounts to correct balances

-Worked with IT and Operations to revamp a customer service saving the company time and money-Trained new acquisitions and personnel on responsibilities and the use of inhouse software and Oracle-Designated to help cover controller’s duties while they were out on medical leave-Reconciled unbilled AR, driver balances, and inhouse accounts-Audited daily cashiering and reviewed customer complaints to investigate potentially fraudulent activities -Created and recorded separate bank deposits based on AR, miscellaneous, and sister company receivables-Printed inhouse reports and compared them to Oracle journal entries in preparation for month end close-Reconciled twice daily cashiering shifts and created correcting journal entries as needed-Reviewed and posted AP invoices, manual checks, and check requests into Oracle for 5 offices-Notated which invoices and check requests needed to be paid in the next check run at the time of entry-Generated weekly and monthly billing for 2 offices using excel and inhouse software-Posted AR invoices into Oracle for 4 offices-Process credit and debit adjustments to fleet and owner driver accounts to correct balances -Use Excel to track a verity of things including; billing fluctuations, payments, write offs, and short pays-Notified management about high priority customer payments and short pays -Prepared debit credit memos to correct AR balances and write off short paid invoices-Reviewed and imported high priority customer trips using inhouse software for later billing-Worked with other accounting staff to count semiweekly armored car drop offs to ensure accuracy-Helped direct potential customers to the transportation program that fit their needs-Built customer and vendor codes in both Oracle and inhouse software for 6 offices

-Trained new hosts on how to follow the server rotation and carry out station-Greeted guests friendly and politely when they arrived and left-Seated guests in appropriate server's section according to rotation-Managed the host stand and directed fellow hosts where to seat guests-Assisted carry out guests by placing orders accurately and ensuring they receive proper change-Helped the servers by breaking large bills so that they could give their guests proper change-Worked with the buss staff to clean tables so guests would not have to wait long to be seated

-Laterally promoted for a new collections position where I was integral in collection of millions of dollars-Audited subcontractor invoices as well as project and general manager credit card statements or 5 offices-Support for cash receipts posting from the companywide lockbox-Reconciled AP invoice batches for 5 office before approving them to be posted-Created customer and vendor account numbers while assigning GL codes for use in inhouse software

-Posted AP invoices for the entire company in an Access database and managed vendor files-Reviewed AP invoice terms to select appropriate invoices and check requests for the weekly check run-Prepared and processed credit memos to write off immaterial balances and damaged goods sold-Imported cash receipts from the lockbox and reviewed them against discount terms before posting-Generated weekly billing while keeping customer files and credit limits up to date

-Selected for a special project recovering lost policyholder payments through letter writing and calls -Promoted to refund specialist to collect insurance refunds and post them to policyholder’s accounts-Responsible for reviewing policyholder’s accounts to determine if paid in full-Researched credit balances for possible bad debt from prior accounts, if none, issued refund-Accurately posted policyholder personal payments and agent bulk checks-Worked with other accounting staff to post bank drafts issued by agents to fully fund new accounts-Reviewed policyholder contracts for accuracy and completion before posting into inhouse software-Assisted customers and brokers in placing holds on accounts when notified of payments collected