Michael X. Janer Email & Phone Number

Casselberry, Florida, United States

Orlando, Florida, United States

Worked and collaborated with Developers and Leadership on all aspects of development and testing of popular virtual horse racing game, Photo Finish Live. https://photofinish.live/ - Managed a team of 2 testers.- Performed manual smoke and regression testing.- Created test plans/checklists for various sections of the website.- Track defects through.

Orlando, Florida, United States

Orlando, Florida, United States

Orlando, Florida, United States

Work with Developers and Business Analysts to develop testing methodology for upcoming scope and integrations. Create test plans and framework in Zephyr as well as automate tests and assist with framework development in Ghost Inspector, Cucumber/Selenium.- Collaborated with QA analysts, developers, and business analysts to analyze business requirements and.

Orlando, Florida

Part of the QA team in an Agile style software development environment. Assists software development with manual and automation testing. Experience with JIRA, Github, Ghost Inspector, AWS, Postman.- Performed manual regression testing.- Develop functional expertise in assigned areas.- Understand and follow standard QA testing processes.- Track defects.

Orlando, Florida Area

-Misapplied Payment Research and Resolution-Electronic Payment Processing and Reconciliation. Provide Regional Accounting Center (ACE) with Batch Information Daily-Monitor/Resolve Open Payment Batches for Retail and Banking within the ICOMs billing system to ensure daily bank reconciliation can be performed efficiently and accurately-Review of Various.

Orlando, Florida Area

I was a check-in agent for Brighthouse Networks. My responsibilities included checking technicians work-orders for technical accuracy, handling money from work orders and applying them to customer accounts, and ensuring customer accounts were accurate following a visit from a technician.Duties included:- Assigning and implementing projects and reports and.

Orlando, Florida Area

Handled all aspects of customer service including setting up new accounts, handling any billing issues (payments, inquiries, etc.), setting up service calls to customers homes or businesses, and any other general questions or issues related to cable, internet, or home phone.

Orlando, Florida Area

- Managed the data input flow of current projects.- Provided quality assurance testing by identifying and correcting data error.- Trained new testers on the company's current projects, methods, and procedures.- Reported detailed database issues quickly and accurately.- Assisted Producers, Developers, and Leads in delivering an on time, superior product by.

Orlando, Florida Area

- Creating training documents for new and existing testers.- Training, mentoring, and managing teams.- Tracking and evaluating team member’s progress during projects.- Reviewing implementation and accuracy of Developer Design Documents.- Creating and completing test plans and checklists for complete testing of products.- Assisting Senior Management in.

Orlando, Florida Area

- Software quality assurance and testing experience in a wide variety of environments: Functionality, compatibility, reliability, usability, installation, security and related test methodologies as well as testing of web applications, client-server, network, and multimedia.- Create documents to help track progress for regressions, test plans, Milestones.

Altamonte Springs, Florida

Providing first/last point of contact for customer service in electronics superstore sales.Ensuring customer satisfaction in all phases of cash and credit transactions.Offering extended merchandise warranties, store credit cards, and additional services available.

Orlando And Stuart, Florida

- Responsible for all aspects of sales in retail environment.- Introducing/educating customers to all aspects of wireless service, handsets, and service plans to English and Spanish speaking customers.- Generating sales by attending area events and exhibiting products.- Generating sales from local businesses.- Achieving and exceeding required monthly.

Kissimmee, Florida

- Responsible for opening and closing procedures at Disney Cast Member cafeterias.- Supervising all employees including cashiers and cooks.- Maintaining quality customer relations.- Monitoring and maintaining inventory and revenue.- Reporting location/employee performance to corporate office.

Education record

Education record