Vice President Operations
A 3rd-party residential and commercial property management group growing to 2000 units under management in 3 corporate locations and an expanding franchise offering. Manage all day-to-day operations including leasing, resident services, unit turns, collections, maintenance project management, owner relations and portfolio reviews, vendor management. Conduct contract sales presentations, new franchise integration and operational oversight. Supervise budget and forecast reporting and analysis. * Opened new corporate location in Bentonville, AR, and oversaw integration of inaugural franchise locations. * Assisted in the establishment of The Maintenance Company, an internal subsidiary featuring maintenance technicians performing work orders for each corporate location. Year one profit estimated at $100,000.* Directed the seamless integration of the Ferguson Group effectively increasing homes under management by 30%.* Collaborated with Finance to develop and implement monthly/annual reporting with operational analysis, measured internal performance utilizing metrics dashboard, improved delinquency and collections protocols.* Led performance analysis, business planning, and goal setting as company’s EOS Integrator.