Michael Johnson Email & Phone Number

As an entrepreneurial, customer-centred, and relationship-driven leader of Sales & Operations I have enjoyed a dynamic career and established a proven track record of driving growth and transformation for businesses operating across diverse industry sectors including Automotive, Retail, Telco, Entertainment, and Technology/Software-as-a-Service (SaaS).During 9+ years as a Franchisee with a multisite and multi-brand asset portfolio (Allphones and SuperStrike Ten Pin Bowling) I gained valuable insight into all aspects of business leading Finance, Operations, Sales, and Customer Experience (CX) strategy to drive continual growth in top and bottom-line performance.After negotiating the profitable sale of assets, I transitioned seamlessly to a career in Automotive Sales, enjoying continual career progression with BMW and driving exponential growth in sales for multiple dealerships as General Manager of Sales. In 2019 I joined SalesLogs in their infancy as a start-up SaaS provider. During 5 years with the business, I have progressed from Sales Manager to Sales Director to my current role as Chief Operating Officer. I’ve facilitated exponential YoY growth in revenue, user adoption, and market share performance for the business, driving the growth agenda and executing successful go-to-market strategies into new markets (US and NZ).

Listed skills include Marketing Strategy, Social Media, New Business Development, Change Management, and 26 others.

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  Chief Operating Officer

  Saleslogs

  May 2022 - Present - Melbourne, Victoria, Australia

  SalesLogs is an innovative Software-as-a-Service (SaaS) solution for the automotive industry, enabling dealerships to track and optimise the sales pipeline and customer journey from initial sale through the full customer lifecycle. • Partnered with the CEO to develop and execute a clear strategic vision, embedding organisational performance frameworks and key performance indicators (KPIs), and managing agile budgeting and forecasting process through a period of significant growth• Mobilised and managed a lean high-performing team of Sales and Operations staff, embedding transparent goals and performance frameworks, aligning all team members with a shared vision for customer success, and cultivating a results-driven, high-performing team culture• Developed, implemented, and continually improved operational systems and processes, integrating digital technologies to streamline and automate workflows and controls • Project managed the acquisition and negotiation of commercial leases for new office space in a landmark Melbourne CBD building, managing organisational change to unify disparate remote workers in a dedicated office