Michael Gilmore Email & Phone Number

California, United States

San Mateo, California, United States

• Led integration of application control and ringfencing protection into the baseline endpoint security stack.• Drove scalable vCIO and Managed Security Services programs, now delivered to over 60 clients.• Cross-functionally coordinated compliance readiness projects (SOC 2, ISO 27001).• Improved SOC response time from one hour to 15 minutes by integrating third-party MDR.• Improved profit margin by 21% in 2024 for Managed Security program by shifting software vendors.• Eliminated password phishing risks by implementing device trust and passwordless login.• Managed Security Operations and Client Strategy teams responsible for cybersecurity incident detection and response, vulnerability management, security awareness training, and vCIO analysis.• Owned and curated security programs and playbooks for security risk assessments, threat and vulnerabilities management, incident response, eDiscovery, and more.• Published and maintained information security policies and procedures based on industry best practices.• Designed and ran tabletop exercises for disaster recovery, business continuity, and incident response.• Guided strategic IT security roadmap implementation in collaboration with CxO-level stakeholders.

San Mateo, Ca

• Managed cross-departmental projects to implement new security technologies, including ringfencing, passwordless login, zero trust, extended detection and response (XDR), and data loss prevention (DLP).• Created project framework and instructions for common security and infrastructure projects like SOC 2 compliance readiness, infrastructure upgrades, and migration to public cloud (AWS, Azure). • Awarded 2021 Continuous Improvement award for growing and standardizing the project management office (PMO) with repeatable, scalable processes.• Coordinated security assessments and provided prioritized remediation recommendations to manage risk.• Protected jobs during economic downturn by creatively balancing responsibilities across team members.

San Mateo, Ca

• Conducted top-to-bottom security assessments of client infrastructure and security architecture.• Designed and deployed redundant server and network architectures for on-premise and cloud environments (AWS, Azure, GCP).• Led hands-on delivery of IT security projects, including IDS/IPS, SIEM, VDI, IAM/SSO, MFA, MDM, microsegmentation, and warm site redundancy.• Developed essential leadership skills as a player-coach, including empathy, effective communication, time management, and team building.

San Mateo, Ca

• Conducted network security assessments and managed network security configurations.• Executed datacenter maintenance and infrastructure hardware refreshes.• Led tactical responses to major outages and security incidents like breaches and phishing attacks.• Created and implemented Python and Powershell scripts to automate security and firmware updates.

San Mateo, Ca

• Provided tenacious and comprehensive IT support for Windows and macOS.• Ensured compliance with security policies and standards for identity and access management.

Raleigh, Nc

• Managed IT systems and infrastructure, ensuring availability and performance.

Akron, Oh

• Coordinated IT support efforts and provided technical assistance.• Trained team members on workstation acceptable use standards and best practice security protocols.

Eaton Rapids, Mi

• Facilitated ERP system implementation and provided IT support.

Master Of Science (M.S.), Cybersecurity Technology

Bachelor Of Science (B.S.), Information Technology