Michael K. Email & Phone Number

Nashville, Tn, Us

Eagan, Mn

Responsible for the growth and management of a regional sales territory of roughly 1,000 Minnesota insurance agents servicing over 130,000 clients of Blue Cross and Blue Shield of MN. Cultivates long term relationships with key business partners, and develops and implements performance plans and metrics for large and small insurance agencies across the state of Minnesota. Responsible for maximizing the effectiveness and efficiency of Blue Cross's statewide broker distribution model.Leads outward facing, organization-scale brand, product, and regulatory training. Maintains and oversees performance goals in distribution channel retention, compliance, new business, and net growth.Coordinates and cultivates brand awareness and selling ability among network of agents. Facilitates comprehensive, cross-departmental service models and relationship management.In charge of tracking, reporting and presenting performance metrics for growth, membership, attrition, and attachment rates for cross selling.

Responsible for renewing and servicing a 16,000 member book of business worth $75,000,000 in annualized premium across seven lines of coverage.Maintains responsive, productive, high-performance relationships with over 1,000 licensed insurance agents in an extremely high-volume, multidimensional, fast-paced, and high-detail inbound and outbound external-facing, communication-based role.Proactively engages agents and end clients with holistic financial and benefit-oriented consultation.Uses extensive industry knowledge and product expertise to secure renewals and additions of insurance products that increase competitiveness, minimize financial risk, optimize and streamline benefits, and adapt to ever-changing business environments and demands.Manages and coordinates both internal and external interdepartmental teams and efforts involving all facets of client-facing renewal logistics, including:• Financial negotiations and decisions• Quoting and associated logistics, communication, and negotiation• Billing, Eligibility, Claims, and related customer service• Risk Management• Benefit changes and implementation• Underwriting• Product additions and modifications• Segment shifts, acquisitions, mergers, multi-state benefit offerings, divestments, and common ownership customizations• Various financial, benefit-related, and logistical response strategies for Healthcare reform• Modifications to tax ID, business name, union affiliations, association affiliation, carve-outs, census tiering, and geographical dispositionMaintains extensive and evolving industry knowledge for medical, dental, vision, life, accidental death and dismemberment, and short term and long term disability products.Informs, advises, and guides agents and end clients on how to navigate a transition to Healthcare reform, with close attention to its new rules, regulations, implications, and requirements.

Bachelor Of Science (Bs), Business Administration

Activities and Societies: NDSU Legacy Program

Education record

Education record