Michael King Email and Phone Number

-Actively drive the timely registration of newly delivered vehicles by monitoring and addressing registration processes proactively. -Collaborate effectively across departments, conduct compliance audits, and master ROS systems to provide expert support. -Oversee registration checks, track past-due registrations, and handle amendments with urgency. -Provide training and monitor team performance, contributing to continuous improvement. -Ensure a customer-centric approach by resolving registration-related issues promptly and supporting day- to-day operations optimization with Central Operations Coordinators and Supervisors.

I am responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle.

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• Organising client services• Recording keeping of client information• Communication regarding customer queries

• Dealing with a high volume of customer service calls• Upselling additional products & services • Opening new accounts using internal CRM systems• Payments progressing, collections & refunds• Communicating with a customer base via email• Other general office duties