Michael Kramer Email & Phone Number

Dayton, MN, US

• I lead a team of 20 engineers tasked with building a product that tracks all infrastructure assets both on-prem as well as across the big 3 cloud providers (AWS/Azure/GCP). Over a million records and still growing.
• Partner with infrastructure teams to determine the best methods/cadence to gather data.
• Connect with stakeholders/customers to solicit feedback and build new features into our roadmap.
• System design to ensure our product can handle the 1 million+ API requests we… Show more
• System design to ensure our product can handle the 1 million+ API requests we receive each day.
• My current focus is developing a strategy for automated data quality remediation. Creating a blue/green deployment pattern for zero downtime deployments. As well as establishing a chaos engineering strategy to.

• I managed a team of 9 engineers with a strong focus on automating solutions to assist application teams operate at great speeds. The phrase “I know it can be automated, I just don’t know how yet,” was somewhat of a.
• When not promoting the work of my exceptional team members, I spent a good deal of time working with teams to review their architecture and processes in order to find… Show more
• When not promoting the work of my exceptional team members, I spent a good deal of time working with teams to review their architecture and processes in order to find opportunities for my team to provide automation.
• A few projects worth mentioning: Implementing the strategy for chat-bots for operations, establishing patterns for micro-services using our homegrown APIs, and developing a self-sustaining mentorship program. Show less

Greater Minneapolis-St. Paul Area

• I worked as an automation architect that would work with a vast variety of teams to build out their automation capabilities. Essentially much of this boiled down to doing data analysis to determine what teams
• Created install/config/remediation chef cookbooks for a multitude of teams.
• Created repeatable frameworks for teams to utilize with automation (such as automated secret retrieval from a secure vault.)
• Built an API route using Python/FastAPI for our customers to utilize… Show more
• Built an API route using Python/FastAPI for our customers to utilize turnkey automation with simple curl commands. Show less

• I worked as a technical expert for migrating acquired entities, as well as state health care systems, into secure Optum data centers. Much of this work revolved around partnering with application teams in order to.
• Identified opportunities for teams to utilize infrastructure as code with their applications. As well as coded and utilized tools such as Terraform, PowerShell, and Chef to provision servers, networking infrastructure.
• Identified opportunities for teams to utilize infrastructure as code with their applications. As well as coded and utilized tools such as Terraform, PowerShell, and Chef to provision servers, networking infrastructure.
• Reworked chef cookbooks to optimize code and remediate issues as well as enhance functionality. Show less

• Strong focus on data center migration for UHG. Operating as a product owner/scrum master/delivery engineer to architect and deliver the infrastructure for multiple applications. I utilized a broad assortment of devops.

I worked as a lead DevOps engineer/scrum master for a team of 14 engineers. My team operated in an agile methodology to improve the overall stability of 3600 physical servers hosting an additional 10,000+ virtual servers. Daily tasks: Leading agile ceremonies to ensure agile principles are adhered to while still operating in a flexible model that allows.

Brooklyn Park, MN

As a senior solutions engineer, I focus on automating target stores infrastructure. I acted as a tech lead for a scrum team of 8 engineers and 2 scrum masters. I facilitated planning sessions, ran daily standups, and provided technical guidance.Daily tasks included: Working with the product owner to develop a road map for future sprints. Automating.

Brooklyn Park, MN

I worked as a 3rd-level windows engineer with a focus on implementing new hardware solutions.Daily tasks include: designing PowerShell scripts to assist with monitoring, configuration, and recovery solutions. Incident trending and root cause analysis work. Creating documentation and running quality control on server configuration. Projects include.

Greater Minneapolis-St. Paul Area

I worked as a 2nd level windows engineer with a focus on server 2003 – 2012r2.Daily tasks include: creating PowerShell scripts to automate monitoring, configuration, and recovery. Incident trending and root cause analysis work. As well as working to improve overall technology health in our stores, distribution, and HQ environments.Projects include.

Greater Minneapolis-St. Paul Area

I worked as a 2nd level support engineer with a focus on problem management. The objective of my role is to eliminate root causes of recurring incidents to increase the stability of the environment.My role also required me to be a subject matter expert on all of my supported platforms. This would entail writing documentation, training support teams, and.

• Daily tasks included: complete support of exchange 2007/2010, advanced troubleshooting of Microsoft office 2007-2010, group policy management, active directory management, Inventory management and fullfillment of.
• Daily tasks included: complete support of exchange 2007/2010, advanced troubleshooting of Microsoft office 2007-2010, group policy management, active directory management, Inventory management and fullfillment of.
• Servers managed: Exchange 2007/2010, SharePoint 2010, Citrix xen server, WSUS update server, Kaspersky antivirus update server, Windows 2008 deployment server, Esx server.
• Projects Included: Migration of Microsoft exchange 2007 to exchange 2010, migration and training of windows xp to windows 7, group policy building, migration from CIC call routing to Microsoft OCS, active directory.

Handled register support for 700+ stores over the phone. Assisted with the rollout of an entirely new register system. Extensive trouleshooting of all vpn, phone, network, and systems problems.

Ordered and assembled computer from parts purchased online to replace registers. Advanced troubleshooting of computers/registers as well as audio and video equipment. Opened, closed, and managed the store which included filling shoe orders and ordering inventory. Worked with customers to determine foot biomechanics and fit with the correct shoe. Held.

Advanced Troubleshooting of Microsoft office 2007 such as Outlook, Excel, and Access. Replaced desktop’s power supplies, hard drives, processors, fans, motherboard, and disk drives. Designed and created a how-to guide for using the phone system. Conducted Training for the new phone system software to members of the company.

B.S., Computer Information Systems

Activities and Societies: UMD Cross Country Captain, UMD Track and Field Captain, UMD Soccer, Volleyball, Coaching, teaching.

Minor, Business Administration