Michael Ledbetter Email & Phone Number

Overland Park, Kansas, United States

• Works with the Chef and management team in creating menus and providing top quality food.
• Supervises all shifts and front of house staff. Maintains a physical presence in the dining facilities on all shifts to ensure exceptional customer is being provided.
• Estimates future needs of goods, kitchen utensils, and cleaning products, assist in controlling operating costs and identify measure to cut waste. Reviewed product quality and researched new vendor opportunities.
• Implemented new policies and procedures and set standards for quality and service.
• Ensures adherence to all company, state, and local health, safety, and hygiene policies and regulations.
• Maintains ongoing contact with residence to obtain their feedback on the quality of service provided always treating residence with respect and dignity. Performs research to identify changes in customer tastes and.

Hot Springs, Arkansas, United States

• Focused of Hospitality, Ensured a Positive Dining Experience.
• Took on Special Projects for Chef.
• Adhered to all safety and sanitation standards.
• Assisted Director to meet State Codes.
• Assisted in ensuring proper staffing coverage for each shift including making changes due to absences
• Worked with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.

• Focused of Hospitality, Ensured a Positive Dining Experience.
• Assisted Director with daily supervision of dining services associates.and properly. Ensured meals are palatable and appetizing in appearance. Maintained a pleasant and clean environment. Inspects work to ensure.
• Adhered to all safety and sanitation standards.
• Planned daily menu for residents in accordance with company standards and procedures.
• Assisted in ensuring proper staffing coverage for each shift including making changes due to absences
• Worked with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.

Overland Park, Kansas

• Manage, Hire, Train and Schedule for a staff of up to 35+ employees
• Spearhead a large-scale revitalization of the restaurant team by restructuring operations, hiring superior staff members, and training teams to remain focused on production quality and consistently.
• Improved overall sales by $500,000 by collaborating with team to provide exceptional customer service and soliciting feedback from guests
• Increased Plate Cost from $20 to $46 over the years by working with the Kitchen Staff and Chef to coordinate and condense menu options that work well with catering.
• Doubled Wine and Liquor Sales with Sales Strategies
• Created and Overhauled entire Catering Menu with Cost Analysis to increase sales.

Memphis, Tennessee

Marion, Arkansas

Associate'S Degree, Business, Management, Marketing, And Related Support Services

High School Diploma