Michael Lee Email & Phone Number

Birmingham, Al, Us

Birmingham, Alabama, United States

• Managed software developers and quality assurance personnel for the company’s two major SaaS products to deliver new features and upgrade legacy code• Identified and planned company initiatives with customer support and project management teams to drive customer success and happiness• Collaborated with other C-level managers on client and company goals to balance sales, support, and maintenance goals• Contributed software updates to add an OAuth login process, two-factor authentication, an asynchronous lead receiver, and a Zapier integration. These updates allowed the rest of the development team to remain focused on core system requirements

Birmingham, Alabama, United States

• Lead the company's transition from Azure Cloud Services to Azure Kubernetes Services, decreasing scaling and deployment times by 80%• Migrated existing code to .net core and Linux saving 50% on hosting costs• Managed quality assurance department for the company’s two major SaaS products• Collaborated with developers and quality assurance to implement a deployment pipeline and reliable testing environment for the LeadExec product to significantly decrease software errors and production outages

Birmingham, Alabama Area

• Developed new sections of the company’s main SaaS application using AngularJS and TypeScript front end, C# middle tier, and multiple SQL and No SQL backend storage technologies.• Implemented multiple microservices using Azure Service Bus messages and queues. Segregating the processing of work items resulted in more flexible scaling and component insolation, preventing unexpected load from adversely affecting the entire system.• Designed, Developed, and Deployed Microsoft SSAS Data Warehouse to support Custom Reporting Dashboards and Large Format Call Center Leaderboards. Wrote a custom front end using a combination of AngularJS, HighCharts, and ADOMD libraries to access the SSAS Cubes• Utilized SignalR for real-time communication between Web Servers and WPF clients for dialing and monitoring IP phones• Automated Deployments of Azure Cloud Services and ClickOnce WPF Applications with Azure DevOps, TeamCity, PowerShell, and Azure Web Jobs• Integrated with multiple third-party vendors to extend the functionality of the core SaaS application (Twilio, Stripe, Five9, Encompass)

Alabaster, Alabama, United States

Delivered numerous websites using asp.net, C#, SQL Server, CSS, Javascript, jQuery, AngularJS, and Flex/Flash Builder including the following• Multiple Recruiting Assistance Program websites for the Army, Army Reserve, National Guard, and the Navy. Each site had complex business logic and required importing and consuming many disparate data sources• Multiple e-commerce stores. Integrated with Microsoft Dynamics SL. Created Single Sign On with third-party providers. Used PPML and direct print for creating custom print on demand items for the National Guard and Army Reserve• Call Center Website facilitating an outbound call center making over 300 daily calls per person• Responsive Marketing Websites using a combination of PureCSS and handwritten media queries• Warehouse distribution sites built on AngularJS and Web APICreated multiple in house and customer facing Winform and WPF Applications, including these examples• Management tools for e-commerce sites, including product, user, and credit card management• Tools for setting up custom print on demand items• Lead capture devices used by Mobile Event Teams captured an average of 10,000 leads per year• Electronic medical system to document Functional Capacity Exams for Physical Therapists• Managed IT resources of multiple offices in the Birmingham, Alabama and Washington, DC areas. Coordinated with facilities management to achieve mutual goals• Oversaw construction, opening, and ongoing maintenance of seven medical offices, including network, internet, phone, computers, and electronic medical record systems• Negotiated with vendors for all IT resources and services

Alabaster, Alabama, United States

• Rewrote two separate National Guard recruiting systems from the LAMP stack to Flex, asp.net, C#, and SQL Server• Deployed a branch of the new system for the Army Reserve mid-rewrite to meet business needs• Integrated feature changes from the original LAMP site until three weeks before the new site went live• Developed the Software to process over 10 Million Army Reserve Transactions Daily

Birmingham, Alabama, United States

• Maintained web based customer service application• Integrated the above application with a client-server based application using SOAP Web services• Audited SQL Server performance and tuned table indexes to increase performance by 400% in the most used parts of the application• Performed Scalability Testing for Office COM Automation with different Virtual Machine configurations

Birmingham, Alabama, United States

• Developed ASP and ASP.NET/C# websites for use on external web servers • Wrote WinForms Application to allow overnight operators to securely run SQL Server Jobs• Managed the corporate content management system including writing supplemental code to extend the functionality of the core product

Birmingham, Alabama, United States

• Built and Maintained Windows NT, Windows 2000, and Windows 2003 servers• Administered the enterprise active directory, including the creation of audit programs that monitored the active directory and antivirus settings• Wrote PERL scripts which ran enterprise-wide correcting virus issues

Bachelor Of Science - Bs, Computer Science

Minor in Business

Advanced High School Diploma, Math And Science