Michael Long Email & Phone Number

Portland, Maine, United States

Small Cell and Macro - Network Deployment

Portland, Maine, United States

South Portland, Maine

Telephone crisis intervention and stabilization at a high-volume statewide call center, working in close collaboration with clinical supervisors and mobile crisis workers;Assessing symptoms and psychosocial stressors, problem-solving and triage, establishing the appropriate level of care and intervention, with full clinical documentation of all interactions with callers;Working to establish rapport with callers in an empathetic and non-judgmental manner while projecting calm, and ensuring safety with regards to suicidal and/or homicidal ideation;Intraoffice teamwork, coordination with mobile crisis teams, first responders, care providers, schools, etc.

South Portland, Maine

Individual and team-based project management for a professional client Ongoing project to analyze the current use of—as well as demand and capacity for—telehealth and medically assisted treatment at federally qualified health centers in MaineConsulting work for professional client to define service areas and aggregate broadband access data

Russian-to-English translation of news articles, technical documents, marketing materials and presentations to investors; responsible for adapting language to be persuasive to Western audiencesClients include a business incubator with startups creating medical devices, graphene products and FinTech servicesAs editor of academic departmental newsletter, created content and compiled articles covering activities of students and facultyOverhauled navigation of departmental website, rationalizing organization and updating contentFurther translation experience and assistance to Russian NGOs

South Portland, Me

Reduced Union’s reliance on law firms by bringing caselaw and other legal research in-house, via BNA arbitration databaseCrafted legal arguments and wrote winning briefs in multiple high-stakes arbitration casesRevived organizational newsletter with circulation of 3,000+ and brought publication up to industry standards while instituting mass mail and print house procedures to save up to $10,000 and multiple days of laborExpanded role from temporary assignment to every category of work: communications; member services; accounts receivable; payroll; labor contract administration; researchRebuilt organizational website on new platform, integrating familiar navigation scheme with new content

Washington D.C. Metro Area

Bilingual Communications work for the Social Expertise Exchange program.Created web, audiovisual, social media, newsletter content and articles on exchange program and NGO incubator, seeking to preserve U.S.-Russia civil society collaboration at onset of war in UkraineReviewed and evaluated applications for professional US-Russia fellowships in eight different fields Orchestrated complex conferences (planning and execution stages) as team member in high-pressure environment, assisting Russian and American civil society experts to design grant projects

Writing and collecting article and interview content for departmental newsletter. Covering activities of Russian Department (OCREECAS) faculty, students and alumni from fall 2013 to spring 2014, both on-campus and abroad.

Moscow, Russian Federation

Assisted charity organization staff with wide variety of English-language correspondence and communication (in a Russian-language business and cultural environment). Translated and edited internal documents.Assisted in compiling detailed project reports to international headquarters.Wrote summaries of Friends House Moscow's annual and monthly activities for a public audience.Managed social media presence on Facebook.Proofread and edited translations of legal contracts for international business transactions.

Moscow, Russian Federation

Translated and edited Big Change's 2013 annual newsletter, which was awarded a 'Silver Standard' prize in inter-organizational contest for best report.Assisted with organization of charity fundraising event to benefit orphanage children.Volunteered at Krug school for the social-creative rehabilitation of children with developmental disabilities. Assisted educators with chaperoning pupils and parent-child groups during games, exercises and lessons. Assisted adult pupils in ceramics workshop.

Taganrog, Russia

Served as unofficial Oberlin College representative to Taganrog institutions, seeking future partnerships for Oberlin grant interns.Built relationships between Oberlin and cultural staff in Taganrog city government.Translated screenplay and subtitles, performed voiceover of documentary film for Taganrog city government.Built relationship between Oberlin and Archeological Museum-Reserve “Tanais.” Pilot-project volunteer work at Tanais: Translation of official correspondence and editing of academic publications.Volunteered at gallery and workshop of local artist Anna Maximova.Translated literary texts for art sales website.Performed art-related market research and outreach in US.

Moscow, Russian Federation

Performed Program Analysis of soup kitchen operations, interpreting Russian survey data to investigate economic and social situation of patrons. Analyzed and compiled survey in Excel-based statistical report, with written conclusions on findings and recommendations for further inquiry. Performed supporting research on Moscow living standards, living wages and costs of living. Designed and carried out follow-up survey, with written report.Overhauled and updated Excel database of basic medical records in free clinic for migrant workers.Volunteered in soup kitchen for pensioners.

Certificate, Geographic Information Science And Cartography

Activities and Societies: Service Learning Consulting Project for Maine Primary Care Association through the Cutler InstituteSpatial.

Bachelor'S Degree, History And Russian/East European Studies, 3.72 Gpa

Activities and Societies: Bike Co-op Winter Term Russian Intensive Russian Writing TutorComfort Starr Prize in History Recipient.

Smolny Institute, Study Abroad

Activities and Societies: Advanced ESL conversation practice Cultural Excursion ProgramIntensive Russian Language, Culture and Translation.

Ged

Activities and Societies: Model UN