Supported and was responsible for all sales, marketing and customer growth in two separate areas, spanning 4 states and 33 overall district locations (over 24MM in EBITDA). Analyzed the competitive environment and new business opportunities for each Area to develop and promote profitable customer growth and customer retention strategies. Directy managed 3 highly skilled and motivated Account Managers. Had dotted line management responsibility for District Managers and district employees as it related to growth, exempary customer service, and retention in both the residential, and commercial business segments.

Manage the broad scope of operations and sales, from monitoring inventory control and procuring materials to enforcing policy/procedure, compliance, budget administration, and sales growth. Effectively hire, train, and direct staff while actively collaborating in Human Resources operation functions such as evaluating performance and providing guidance/mentoring. I have successfully grown our market presence year over year, built valuable relationships, and have been ranked in the top 10% for operations nationally.

Oversaw plasma collection facility operations, from administrative support and financial management to quality assurance and facilities maintenance. Proficiently maintained product, employee and donor compliance with federal, state, local, and company regulations.

Actively directed a large staff of employees in payroll, management, staff hiring, personal and corrective action, customer service, sales promotions, and merchandise replenishment. Executive Team Lead in Guest Services, Hardlines, Logistics, and Merchandising.