Michael Lyons Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Full accountability of 25,000 sq foot store in a complex North London environment. direct line management of 10 managers and circa 150 colleagues.Holloway has one of the highest RPF in London, taking on average £600k a week peaking to £1m when trading a full 7 days on peak Christmas week. Complex environment meaning regular liaison with local Police.

London, England, United Kingdom

Full accountability of 49,000 sq foot / dual site store with circa 250 colleagues and direct line management of 9 department managers. Set store up as a showcase for the London Region “what good looks like” both from a customer perspective and colleague development in extremely challenging payroll conditions. Clear and live development plans within my team.

London, Marble Arch, United Kingdom

Overall accountability and running of the Foods & Hospitality operations from backstage to shop floor with an annual turnover of £38m and circa 200 colleague headcount. Supporting the Store manager with strategy, decision making and operating model of £100m a year business working with and coaching my peer group across different business units and the.

London, Oxford Circus, United Kingdom

Overall accountability for the effective engagement and motivation of my management team and a colleague headcount of up to 150 in order to ensure that quality service delivers an annual sales forecast of £20m across three separate units of the Oxford Circus.Support Store Manager with the overall running of a £50m a year store and it's strategy. Ensuring.

London, United Kingdom - Islington

Annual turnover of £17.5m worked to establish operational efficiencies through the team and their accountable areas and roles. Embedding structure that better utilitisied staffing models to deliver efficiencies in Foods and Clothing and better suited custoner needs.

London, United Kingdom - Covent Garden

Given a specific remit to overhaul the Foods operation in an exceptionally high RPF store with an average footfall of between 75k and 90k a week and an annual turnover of £18m. This role meant there was an essential need for pace and engagement at all levels across the store that motivated the team for change and work to build a change in Foods that was.

London, United Kingdom - Hampstead

One the highest cash takings and RPF Food halls in our business with annual turnover of £17m, Hampstead is a complex site with a number of operational challenges needed to ensure good relations with neighbours constantly. Two years in role allowed me to see my appointment through in building something with a team that delivered a number huge successes.

London, United Kingdom - Stratford Westfields

Responsible of the running, operation and delivering of key performance indicators on across a Foods business with a £17m turnover, Trading at +15% growth ahead of forecast. Key objectives was to stabilize the operation of the Food hall following the huge footfall driven by London 2012 Olympics into the east London area and local property development.

London, United Kingdom - Central London

Working across 10 central London Stores / Food halls to support coaching and share best practices to ultimately deliver a consistent customer experience for M&S customers.

London, United Kingdom - Ruislip

Small format Store Manager role with a annual turnover of £9m. Delivered a full set of KPIs and awarded Store Manager of the Year North London Region 2012.

Bachelor'S Degree, Sixth Form, A Level English C, History C & Media C. As Level Graphic Design B

9 A*-C Gcse Grades