● Lead and conduct discovery calls to identify potential leads and execute high-volumeprospecting activities to generate qualified opportunities.● Collaborate with Sales Directors to strategize and implement prospect plans that alignwith our Go-to-Market Strategy.● Meet monthly strategic objectives aimed at revenue growth by consistently developingand maintaining a robust sales pipeline.● Cultivate and nurture qualified sales opportunities, fostering client relationships throughpersonalized interactions and a deep understanding of their needs, effectivelycommunicating the value of our products and services.● Work closely with the sales management and marketing teams to ensure the quality andquantity of lead inflow, providing insights into the success of concurrent marketingactivities while generating new pipelines.● Ensure seamless handling of inbound requests and successful handoffs to the salesteam, meeting and exceeding customer expectations.

Our clients benefit from superior prices on garments made with luxurious cloth and attentive handwork, down to the last detail. In addition to this, we achieve the pinnacle of tailoring through our artisan’s combined expertise passed down through the generations.The key to the value of our range is our strategic relationships within the industry, along with our drive to provide the very best. Our clients can expect the highest levels of personal service, coupled with a beautiful finished product that will result in us working together throughout your career. We meet our clients in their homes or offices and bring them the world's finest cloths and constructions with outstanding service, quality and value. In our line we carry hundreds of fabrics to choose from and our products range from a wide spectrum of casual, business, business casual, formal and weekend wear. We specialise in understanding our client's wardrobe needs and suggesting things that make sense, and coordinate with their existing wardrobes, while providing the best value in the marketplace.If you are time poor, dislike shopping, or you value the best quality garments you will find this is the only way to take care of your business and casual wardrobe needs.To arrange a consultation at your convenience please get in touch.www.woolcottst.com.au

• Sources potential leads using provided database and conducts research to identify potential clients.• Reaching out to Australian and other Asian businesses from small to enterprise companies who may require IT products (Hardware) and services (SaaS). • Qualifying leads through consultative selling by doing BANT methodology• Communicating with potential prospects over the phone to collect basic information. • Explain the product or service to potential customers.• Obtain and record customer information in database.• Schedules appointments for account managers/channel managers to meet prospective clients to close a potential partnership and/or business agreement

• Provides quality and reliable lead generation, appointment setting, sales prospecting, appointment setting. • Prospect leads • Follow up on inbound leads • Cold call manufacturers regarding their current shipping needs and solicit if applicable their business. • Onboard new customers • Make sure ops teams understand clients needs and expectations • Follow up with clients on a regular basis for business reviews.

• Sources potential leads using provided database and conducts research to identify potential clients.• Reaching out to Australian and other Asian businesses from small to enterprise companies who may require IT products (Hardware) and services (SaaS). • Qualifying leads through consultative selling by doing BANT methodology• Communicating with potential prospects over the phone to collect basic information. • Explain the product or service to potential customers.• Obtain and record customer information in database.• Schedules appointments for account managers/channel managers to meet prospective clients to close a potential partnership and/or business agreement

* Perform a variety of support responsibilities throughout the sale cycle from prospecting lists and install base data, to pricing and order tracking. * Ensures that all transactions are handled with minimum impact to the customers and in compliance with all the audit guidelines and approved processes. * Partners with the sales team to ensure that pre-sales activities are performed promptly and accurately including valuable pre-sales research – product, client, HW/SW inventories. * Generates and submits sales proposals and coordinate sales activities for the IBM Sales team being supported.* Liaises with different parties (i.e. Pricing, Legal, Fulfillment, Procurement, etc) to complete the sales cycle.* Serve as back up resource for other BSSs as required.* Create Root Cause Analysis (RCA) for any service delivery upset or misses.* Identify work process improvements and issue prevention activities.* Perform other tasks as required.

*Proactively coordinates the day order lifecycle of various products while providing support for clients and ensuring service commitments exceed client expectations while adhering to corporate and departmental policies and procedures*Provide a single point of contact and follow orders (e.g., voice, data, etc) from receipt of order through successful delivery, which may include accessing multiple client systems in accordance with policies and procedures*Receive order requests from customers and validate the accuracy of the information provided*Complete necessary ordering screens through access to client's ordering system, which includes submitting the order electronically for completion*Retrieve reports from previous day's orders to verify accuracy and completeness of order information (e.g., missing address, customer information, phone number, facility and circuit information, etc.) by accessing multiple systems and researching and resolving all missing order information*Complete customer status calls at various milestones (touchpoints) throughout the order lifecycle to ensure that the order is completed within the required timeframe*Proactively maintain an understanding of escalation processes established for each step of order lifecycle, ensuring it is followed when needed*Ensure that network services are accurately implemented into all necessary business, operational, and billing environments*Resolve billing issues for customers while presenting a positive level of professionalism with customers at all times*Manage cutovers for service for services ordered, which may require attention after normal working hours*Maintain a thorough understanding of complex advance features and ordering processes for these features in order to provide seamless and efficient service to the client*Establish reporting vehicle to document, communicate, and track milestone events and also document completed implementation to the client

*Responsible for clearing down payment open items.*Makes outbound calls to in-country POC’s and vendors to request status of down payment. *Requesting invoices from vendors or from in-country POC’s for matching and clearing.*Provides timely resolution of request and root cause analysis as needed.*Has working knowledge on some Accounts Payable applications.*Perform quality audit on transactions processed by AP Team *Perform vendor set-up and changes audit *Research vendor refund check *Perform recurring payment audit *Perform terminated employee audit *Research reimbursement check from a customer *Research vendor banking information *Perform SOX testing *Perform non-workflow invoice audit*Prepare any documents for imaging

*Provides technical troubleshooting support (hardware & software) for desktops, laptops and DSL (network connectivity) issues*Installs and configures computer hardware & software operating systems and applications*Monitors and maintains computer systems and networks*Supports staff/clients through a series of actions, either face to face, over the phone or through remote manage*Supports the roll-out of new applications*Set up new user accounts and profiles and dealing with password issues*Works continuously on a task until completion (or referral to third parties, if appropriate)*Prioritizing and managing many open cases one at a time*Testing and evaluating new technology*Conducts electrical safety checks on computer equipment.

*Delivering timely ad-hoc and operational reports*Working with subject matter experts (SME) from each functional team*Maintaining reports inventory*Working with other teams to identify opportunities to improve performance results in accordance with contractual agreements between the company, vendors, and clients*Performs Quality Assurance (QA) on reporting analysis performed by other reporting groups as needed*Provides regular and ad-hoc results interpretation to management as requested*Expanding personal and team knowledge of new and upcoming products*Effective maintaining client expectations and meet key deadlines

* Handled inbound and outbound accounts which ranges from customer service, appointment settings and selling.Accounts handled:* World Wide Tender (outbound) - Outsourcing from top company’s in the United Kingdom.* California District of Correctional (inbound) - Relays calls/messages coming from Parolee’s to their respective parole officer; transferring of calls from an arresting officer to a Parolee’s parole officer.* Pacific Ink (inbound) – taking orders and inquiries for specific printer cartridges* Statewide Financial Alternatives (outbound) - Appointment setting. Gathers all Vital information from clients. Set them up for a call back on a specific time and date for our consultants to talk to them.

*Secures new business by bringing top potential and new accounts* Maintains relationships with clients by providing support, information and guidance.* Ensures smooth and excellent rapport with clients. Capable of handling existing and new client portfolio* Sells products by establishing contact and developing relationships with prospects.* Ability to deliver, meet or exceed sales target on monthly, quarterly and annual basis* Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options* Maintains quality service by enforcing company standards* Contributes to team effort by accomplishing related results as needed.* Collection of receivables from clients

*Coordinates and communicates with local and international vendors, existing and prospective suppliers/ brokers. (e.g. status of payment, queries/clarifications on invoices, terms and conditions of shipment, acquisition of supplies)*Prepares purchase orders/ Proforma invoices*Monitors shipment of orders through shipping agents/vendors.*Preparing and collating of documents required by shipping companies necessary for the processing of inbound/outbound shipment.*Preparing inventory at the warehouse.*Prepares insurance claims for damaged delivered items

*Handles customer/subscriber’s complaints, queries and billing issues. *Provides credit and/or adjustment on billing matters.