Michael Mccartney Email & Phone Number

It is energizing serving customers and international business partners in the areas of client services and logistics. Adapting to and delighting diverse personalities and cultures has been a welcomed endeavor. Treating everyone with kindness and dignity and putting a person’s humanity first and foremost has helped open doors and build many bridges.Facilitating meetings for international audiences by successfully creating and leading presentations has received positive feedback from partners and associates across Europe, Asia, and Latin America. Operating with understanding and patience has also continued to be an important factor of success. Making sure everyone understands topics of discussion and inviting questions of participants when something may not be clear are actions regularly worth the time and effort.Managing Customer Success and Operations has required an ongoing strengthening and refinement of skills in interpersonal communication and customer satisfaction. A personally meaningful example was being told by a leader that works with one of the world’s largest retailers that my genuinely caring customer service was a “rare find”. Listening carefully and closely to their technical issues helped us quickly solve the challenge together. Cultivating and providing best-in-class experiences in operations and customer success is quite fulfilling. It allows for the successful growth of the business while offering people of all different backgrounds the opportunity to be “seen and heard”.