Michael Mccormick Email & Phone Number

New Orleans, LA, US

Metairie, Louisiana

• Monitors hardware and software components in the production environment. Uses various tools to monitor these components, record component issues and ensure proper resolution. Interact with DMV partner's helpdesk and.
• Work with the Infrastructure and Engineering teams to identify and remove unnecessary production alarms and alerts, as well as suggest additional monitoring functionality
• Provide helpdesk support to RTS users for a variety of issues such as PC setup, troubleshooting, account management, virus/malware removal.
• Assure the highest levels of site availability
• Research and resolve issues that can be corrected by following documented procedures
• Maintain and update production operations contact and process documentation

3rd Infantry Division, Fort Stewart, Georgia

As a Information Technology Systems Supervisor, I Supervise, maintain, troubleshoot and repair automations equipment and peripheral equipment (Desktop computers, laptops, printers and facsimile machine) for 207 individual users.

I Corps G6, Joint Base Lewis-McChord, Washington

• Lead a team of 6 highly specialized technicians. Supported and maintained VTC devices and related technology equipment and IT assets to include installation, configuration, diagnosis, repair, movement, relocation.
• Schedule a variety of VTC appointments using a variety of tools and methods of connectivity.
• Provide technical support for video conferencing equipment and associated devices.
• Install, troubleshoot, service, and repair video conferencing equipment and components, cables, connectors and peripherals on a variety of network configurations. Strength in personal computer troubleshooting skills, a.
• Install and maintain baseline VTC system configurations.
• Connect personal computers and peripherals to co-exist with VTC equipment on existing networks.

Prince Sultan Air Base, Camp Basra TIF, Lackland AFB, Little Rock AFB

• As a Security Forces Patrolmen, I protect the people, property and resources of the U.S. Air Force. Accomplishing this goal required extensive training in law enforcement and combat tactics, since as a Security Forces.
• Ensure the safety of all base weapons, property and personnel from hostile forces
• Direct vehicle and pedestrian traffic on base
• Conduct investigations into any on-base incidents
• Involved in team patrol movements, tactical drills, battle procedures and military operations other than war
• Apprehend and detain suspects, secure crime scenes and testify in judicial proceedings

Criminal Justice And Corrections

Education record