Michael Mcfadden Email & Phone Number

Orlando, Florida, United States

Manage and maintain all information technology within an assigned area.Install and manage devices such as laptops, MacBooks, iPads, SMART Boards/Newline Panels, and Desktop PCs.Install and configure IP Phones and printers over the network.Deploy software and configure user profiles using MDM software such as Mosyle and ASM.Conduct inventory and asset management, perform hardware repairs and basic networking support.Utilize ticket-based system to ensure prompt and efficient service.

Kissimmee, Florida, United States

Provided technical support to school admin, staff, and teachers to ensure uninterrupted school operations.Supported printers, copiers, scanners, and fax machines, troubleshooting and replacing parts as needed.Maintained staff laptops, desktops, and tablets, both hardware and software.Processed warranty repairs and performed small-scale repairs.Managed devices through Microsoft Endpoint/Intune and Azure Active Directory.Administered Active Directory, adding users to security groups, changing and resetting user passwords, and managing devices.Managed inventory using Follett "Destiny" software and assisted students and parents with distance learning issues.

Sarasota, Florida, United States

Operated the IOX, Omni Arch, and Micro Arch Marking Machines.Set up jobs on the machine to be marked, made live adjustments to the ink, laser mark, pick, and output pick placement offsets within an X, Y, and Z coordinate.Monitored camera vision inspection criteria and adjusted from SKU to SKU.Maintained the PC, robot controller, and dial plates.Documented production down time and productivity in Microsoft Excel and performed label printing and picking/negative picking in Microsoft AX.