• Conducts research for the development of new products and services• Uses value proposition-design strategies to identify customer needs and ensure new products produce added value• Develops the initial written content for new products and services designed by the innovation team• Conducts continuous market research of the competitive business landscape to identify emerging trends and under-served market segments• Manages the development of new product prototypes by collaborating with front-end developers and graphic designers to meet critical deadlines

• Researched road user policy, legislation, and traffic crash statistics in a variety of jurisdictions and languages by using online search strategies in order to provide accurate, compelling, and supportable information for use in company products• Wrote localized high-impact, behaviour based training content designed to mitigate crash risk and reduce liability exposure for clients based in over 70 countries around the world• Developed written content and research for an innovative driver-training project designed to use scientific principles to improve driver safety• Analyzed and provided verbal feedback of other writers’ written content for publication• Collaborated with content development team members to ensure production schedule goals were met

• Used Adobe Photoshop to optimise images as part of a large-scale manuscript digitization project• Organized image metadata in Microsoft Excel for catalogue purposes, ensuring data was accurate and compatible with database software• Used knowledge of Microsoft Excel macros to develop a workflow process that improved efficiency and reduced potential for human error

• Assisted in providing oversight of a private-public partnership to ensure that ministry standards were met• Performed data analysis of key performance indicators of business operations and recommended options for improvement• Co-ordinated the implementation of a new revenue stream for stakeholders while balancing short and long-term goals to minimize implementation cost.• Designed a variety of Excel tracking tools to organize and quantify a variety of business performance metrics in such a way that reduced human error and increased efficiency• Reviewed driver examination routes to ensure that policy was being implemented on a consistent basis province-wide, and made policy recommendations for improvement

Peer edit papers on a drop-in and appointment basis.Connect students with library and other research resources available on campus.Advise students on issues such as academic integrity and citations.

Worked in small, project-oriented teamsProvided full property maintenance to a variety of residential, commercial, and industrial clientsUsed and maintained a variety of power tools including riding lawnmowers, trimmers, push mowers, and hedge trimmersMet and exceeded levels of customer service on a consistent basis

Provided a high level of customer service to members and guests of the golf clubWorked in small groups to organize and execute events in an efficient manner Fetched bags from lockers, washed carts and clubs, cleaned and picked the driving range each day