Michael Mchale Email & Phone Number

Oxford, Gb

Oxford, United Kingdom

Main Responsibilities pre-opening:• Recruiting, inducting and training a team of passionate Sports Advisors and Managers.• Compiling a store commercial policy to be able to select and implement store product range. • Creating and delivering a county-wide PR and marketing campaign to ensure total awareness of store opening.• Delivering the Store Operations on time and under budget.Main Responsibilities post-opening:• Collective creation of a store project• Recruiting and developing team members.• Ensuring staff satisfaction to deliver total customer satisfaction both in store and on-line.• Analysing customer buying habits and market trends to update store product range and pricing to reflect the needs of our customers and keep ahead of competition.• Organising local events to encourage participation in sport in Oxfordshire.

Reading, United Kingdom

Dual role as Operations and Customer Services Manager at Decathlon Reading.Operations:• Ensuring the health, safety and security of both customers and staff.• Facilitating and monitoring the flow of goods in and out of the store.• Improving efficiency of store processes.• Maintaining the building through both reactive and preventative maintenance.Customer Service• Recruiting and developing a team of Customer Service Advisors.• Managing payroll and store staff cost control.• Developing customer loyalty.

London, United Kingdom

• Recruiting, training and developing a team of 9 bike mechanics.• Managing stock to be able to provide bikes, cycles gear and accessories and spare parts for both our London Flagship store and online customers.• Ensuring quality of all bike building to not compromise safety.

London, United Kingdom

UK PR manager for Decathlon, the world's biggest sports retailer.Events coordinator for all Decathlon stores across the UK.Skills and Experience:Event Sponsorship, Event Management, Budget Management, Celebrity Liaison, Media Relations, Media Releases, New Media, Personnel Management, Administration, Brand Promotion.

Stockport, United Kingdom

Manager of the Stockport store Team Sports department. Directly responsible for 6 members of staff and just under £1m annual turnover.Skills and Experience:Personnel Management, Commercial Management, Annual Reporting, Human Resource Planning, Business Development Planning

Barcelona Area, Spain

Marketing manager for a new website which imported and wholesaled UK women's fashion in Spain.

Bachelor’S Degree, Business Management And Spanish, 2:1 With Distinction In Spoken Spanish

4 year Joint Honours Bachelor's Degree including a year abroad. 4 months studying Economics at La Pontificia Universidad Católica de Chile.

A-Levels, French (B) Spanish (B) English (B)