Provide technical sales expertise to help secure over $400M in datacenter leases.Responsible for articulation of electrical, mechanical, fire detection/suppression and security system designs and redundancies as well as utility delivery to datacenter prospects/customers interested in Digital Realty Trust (DLR) Datacenters.Work closely with the sales team on RFP responses and proposal preparations. Provide input and review leases for technical accuracy.Knowledgeable in processes of design, construction, commissioning and operation of datacenters.Develop and present preliminary technical designs for customer solutions to customer and internal design/delivery team.Provide post sales consulting to customers for efficient cabinet/rack datacenter equipment deployment.Develop Computational Fluid Dynamic (CFD) Models to prove datacenter designs and customer layouts using TileFlow. Present results to customers and provide guidance based on model results.Facilitate post-sale support to installation personnel as needed to clarify service expectations; including providing diagrams, verbal explanation, and written documentation.Use Visio and AutoCAD to detail customer layouts.Present technical product training to new and existing sales and Sales Support personnel as well as customer technical personnel.

Manage major accounts with annual revenue of $17M;Worked as customer advocate with cross functional teams including Sales, Finance, Network Engineering, Facilities and Operations to ensure customer satisfaction.Managed relationships with client executive and technical teams, including daily status checks, expectations management and conducting quarterly operations reviews. Designed Infrastructure layouts for customer equipment and other equipment taking into account power and cooling requirements as well as other customer needs. Used Visio and Autocad to detail layouts. Worked with Telco vendors and clients during provisioning, installation, test and turn up of T1, DS3 and higher level circuits. Worked with Network Engineering and customer to implement Network Design for customer infrastructure internet connectivity. Forecasted company revenues on a monthly basis for South Region based on projected customer implementations. Led client implementations, generating additional revenues of $8.7M over a 1.5 year period. Improved margins while reducing inventory and delivery time by leading cost-reduction initiatives.Managed 3rd Party vendor relationships. Define scope of work for client implementations. Generate and submit Work Orders and Purchase Requests for materials and labor to complete projects in a timely manner. Managed material delivery logistics and worked with customers and vendors to resolve problems.Acted as focal point for customer issues, concerns, and escalations in pre and post implementations.

Worked closely with client technical team in design and build of space and network infrastructure using company best practices.Main point of contact for the client for all questions, issues and status during implementation of contracted services.Forecasted company revenues on a monthly basis based on projected customer implementations.