Michael Mcleod Email & Phone Number

North Las Vegas, Nv, Us

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

· Coordinate and execute daily onsite projects pertaining to structured testing, deployment validation, training, controls testing, and general test requests.· Use verbal communication skills to lead 15+ product demonstrations to internal and external guests at our Las Vegas Motor Speedway proving ground· Mitigate and report on various risks encountered across 1000+ test iterations· Work cross functionally with our talented software & hardware engineers to drive data analysis, and advance our technologies and internal workflows· Operations Management for 3 consecutive scope iterations, using both waterfall and agile methodologies· Implement and drive adoption of new and existing frameworks, tools, and process improvement throughout the organization.

Sacramento, California Area

Vallejo, California, United States

Encourage growth of and be a resource for new hires while they learn the systems in place· Assist customers with the purchase of new Golf Clubs, Bags, Balls, and Accessories· Fit customers for possible club lengthenings or lie adjustments· Re-grip clubs as requested by customers· Organize back room stock so as to make sure everything can be found quickly· Process cash and credit transactions in a fast paced environment· Motivate guests to upgrade to a yearly membership with the course· Aid coordinators with the execution of large tournaments with 100+ entrants

Glendale, Arizona, United States

Assist customers with the purchase of new Golf Clubs, Bags, Balls, and Accessories· Use golf simulation room in order to better understand the customer’s needs and tailorrecommendations· Fit customers for possible club lengthenings or lie adjustments· Re-grip clubs as requested by customers· Organize back room stock so as to make sure everything can be found quickly· Process cash and credit transactions in a fast paced environment· Encourage customers to sign up for store memberships and/or store credit cards

Northern California

Responsible for 25 Team Members and 2 Leads. Supervise and mentor each employee working for me· Deliver outstanding customer service, exceed expectations, and accomplish long-term goals in afast-paced theme park atmosphere· Allocate resources effectively, while staying under budget· Detail oriented and with ability to multitask· Skilled in Microsoft Office Suite to create forms, update logs, and send reports to the corporate office· Assist Manager with tasks such as paperwork or Team Member discipline· Coordinate with fellow management to schedule and execute breaks and lunches for Team Members· Train new Team Members in their new roles· Serve as voice of the Team Members to higher levels of management· Complete tasks given by management quickly and effectively