Michael Mcmahon Email and Phone Number
Highly accomplished and results-driven Senior IT Executive, I have consistently contributed to corporate success through effective Global Business Management, leadership of digital technology operations and successful leadership of large complex programs. My expertise lies in international business transformation, pre/post-sales management, commercial expertise, organizational change, P&L growth, practice and program development, and process optimization. I have a proven track record of delivering multi-million dollar savings and driving revenue growth for billion-dollar companies. With a strong background spanning retail banking, manufacturing, aerospace, government, and IT sectors. I have directed international projects across various countries including the UK, Japan, China, Singapore, South Korea, USA, France, Germany, Austria, Netherlands, Sweden, New Zealand, Switzerland, and Australia. Additionally, I am experienced in global travel and excel at relationship management. I hold dual citizenship of Australia and the UK. I currently hold National Defense Australia Security clearance and previously held security UK clearance.Areas of ExpertiseClient Partner • Program Director Delivery • Leadership of Digital Operations & Technology Platform • Certified Agile Leader • Strategic Planning • Process Improvement • Risk & Controls • Pre/Post Sales Management • Account Management • Business Transformation • Practice Development • Process Re-design • Cost/Budget Control • Service Delivery Models • P&L Cost Centre Management • Technology & Business Board Involvement • Project/Program ManagementI excel in creating and guiding high-performing teams, fostering safe work environments for individuals to learn and thrive. My skill set includes adept senior stakeholder management, highly effective team leadership, and coaching abilities. With a wealth of commercial experience, I pragmatically approach challenges, leveraging my extensive career in building and leading successful teams. I specialize in re-designing complex projects to achieve superior outcomes for customers, employees, and shareholders.
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PartnerOrg Jan 2023 - PresentAustraliaWorking in partnership with Org team on new business development, client specific offerings and pre-sales opportunities. -
Client Partner Finance/Supply Chain Transformation - ApacIbm Nov 2023 - Jun 2024Sydney, New South Wales, AustraliaAs the Program Director of the S/4 HANA Global Transformation at a leading Global Beverage & Food International company, spearheaded shift from multiple regional ERP platforms to a unified SAP S/4HANA Global ERP instance, following S/4 HANA best practices. Led program initiation – Phase 1 of implementation of Central Finance and will culminate in establishment of Single Global Template Design for all entities and regional instances under a single client S/4 HANA Enterprise instance.Key achievements include:• Successful 6 month Sales process covering solutioning, commercials, client relationship, delivery strategy and structure, program resources and program design. • Negotiated terms and conditions of contract structure, commercials, legal and billing profile and successfully signed large deal contract for Global Multiyear, business transformation program. • Designed and launched comprehensive 4-year Transformation program comprising 5 Phases, beginning with the CFIN solution and progressing towards the rollout of the Global template across APAC, Europe, and the USA. Benefits case of multi million $ in savings. Onshore/offshore delivery model and comprising 3rd party Vendors. -
Client Partner Defence - SapIbm Mar 2023 - Nov 2023AustraliaWorking closely with the senior account leadership team, played a key role in enhancing program delivery and managing Defence stakeholders and suppliers. Implementing an integrated S/4 HANA ERP solution with comprehensive operational capabilities, covering financial management, budgeting, procurement, public sector financial management, e-Business functionalities, logistics management, engineering management, human resources and organizational management, and enterprise analytics and reporting. Key achievements include:• Successfully revamped and enhanced program operations across finances, project management office (PMO), and commercials to foster improved relationships and bring about efficiencies in program change request management and improved collaboration with the client.• Provided coaching and support to the exiting Program Director in boosting team morale and refining work processes to facilitate the delivery of the S/4HANA Transformation Program for Defence.• Re-planned the resources in Program Ops team and realigned the approach accordingly resulting in payment of backlog of multi-million-dollar value Invoices and reduction in UBAR of $13m. • Led and implemented a significant client-requested change to the transformation plan and approach, successfully negotiating relevant commercials resulting in increased revenue forecast and risk reduction of delivery, while completing the process within aggressive timelines and ensuring global visibility within IBM. Onshore/offshore delivery model and comprising 3rd party Vendors. -
Managing DirectorI M Consulting Sep 2008 - Mar 2023Sydney, New South Wales, AustraliaMy personal Pty Ltd company for IT Services
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Global Erp Program DirectorIbm Dec 2021 - Oct 2022AustraliaGlobal ERP IBM Program Director – for Global Recycling/Manufacturing company. Replaced previous Program Director, led and delivered Large complex transformation to new Technology solution comprising SAP S4/HANA, BSM and Hyland. Led team of ~150 across IBM and Vendor suppliers. Program budget ~$150m Key achievements include:• Re-designed and re-built relationships with the Business leaders and CIO organisation as well as supply Partners of the program to recover failing program and re-built trust with the client.• Re-planned and implemented new delivery plan and Governance structure. Directed and managed team following changes to key leadership positions, resulting in lower risk profile and improved efficiencies in program delivery. Onshore/offshore delivery model and comprising 3rd party Vendors.• Successfully implemented new S4/HANA Success Factors HR, CFIN Finance & SCM ERP solution, deployed to Singapore and USA. Delivering benefits of ~$11m to client business.• Led successful Go-live of new ERP solution and transformation from old Legacy IT Solution. Infrastructure savings of ~$1.5m per year. Onshore/offshore delivery model and comprising 3rd party Vendors.• Led transformation of new ways of working for the business and assisted client on future organisation structures required. • Delivered reduction in head counts for functioning businesses post Go Live. Benefit of ~$2.5m per year -
Delivery Executive – Senior Program ManagerTransport For Nsw Apr 2021 - Dec 2021Sydney, New South Wales, AustraliaDelivery Executive / Senior Program Manager at Sydney Trains, spearheaded the implementation of the IT Sustainability program, covering Strategy, BAU, Risk, and compliance projects. Additionally, I served as the Program Manager for the Cloud Transformation project, overseeing the migration of existing on-premise solutions to the Cloud and strategizing for future As a Service solution in Azure and AWS.Key achievements include:• Led the development of project plans, the resolution of key issues and effectively provide expert program advice to internal and external stakeholders across Sydney Trains.• Delivered in flight projects across PMO and managed multiple PMs to improve morale, effectiveness, and delivery. Managing the resolution of key issues, the mitigation of risks and ensuring effective and strategic leadership of program teams. ~$7m savings for overall program of works• Simplified Cloud Transformation business case to create combined BAU Change projects and separate Cloud transformation planning. ~$22m savings for department. Planned next phase and began delivery of the Cloud Transformation multi-year transformation. -
Delivery Executive And Program Director- Mlc PlatformsNab Oct 2019 - Oct 2020Sydney, New South Wales, AustraliaDelivery executive for MLC Platforms responsible for portfolio of projects across Strategy, BAU, Risk and compliance in Platforms business, WRAP and Super. Additionally, I served as the Program Director of MLC Wealth Platforms transformation program transforming 3 registry systems to one single Platform solution.Key achievements include:• Delivered Wrap retention/pain points project to improve client/advisor experiences, improve retention of funds under management and reduce complexity of core Wrap. ~$6m benefits• Led program team to re-design and complete Wrap transformation ~$80m business case, move to preferred vendor selection and re-planned next phase of program.• Merged Wrap business case with Simplified Super business case to create combined MLC Platforms transformation (MPT) business case. Value ~$191m cost with ~$500m benefits over 3yrs.• Attained ELT endorsement of MPT business case and endorsement of recommendation to proceed with preferred vendor.• Senior member of Wealth Portfolio transformation COE, improving governance, trackability and visibility of overall Strategic funding management and BAU investments. -
Operations Executive Technology Platform - Retail & WealthCommonwealth Bank May 2017 - Aug 2019Sydney, AustraliaHead of Operations for the Retail Products Platform responsible for transforming digital new ways of working, delivering the yearly plan & targets and supporting BAU across Portfolios (Everyday Banking, Deposits, Small business, Credit Cards, Personal Loans, Home buying) Key achievements include:• Awarded Annual Team CIO Legends Award 2018 and Quarterly CIO award in 2017 for successful project delivery delivering ~$50M benefits to the group • Designed and implemented re organisation of ES Retail Digital Operations & Technology function and full Product Platform structure of Strategy, Operations and Business aligned Portfolios. Delivered ~$15M benefits to the group• Initiated the adoption of Agile mindset and over 100 staff trained in Agile New Ways of Working• Led Digital Operations & Tech teams improving risk controls & management, service management and transformed supplier Partners in India to offshore distributed model• Managed run budget ~$100M improving resiliency, stabilisation & productivity savings of ~$14M • Led development, design and implementation of joint Retail Business and IT Operations unit saving ~$20M over 2 years -
Cio Retail Deposits & Transactions And Sap ProductCommonwealth Bank Jul 2015 - Nov 2017Sydney, AustraliaCIO for Retail Deposits and Transactions (D&T) and SAP product. Senior member of the Retail Bank Product Leadership team taking accountability for driving strategy, concept development, business case, design, delivery of portfolio projects, change management and service management. Headed up the SAP Governance and Strategy team across the bankKey achievements include:• Successfully delivered digital product D&T Projects (Youth Everyday Digital Banking, MasterCard to Visa product switch, Better Bill Experience) resulting in over ~$35M in savings and managed change budget over ~$50M improving our digital solutions, resiliency and reduction or mitigation of risks• Led new D&T Platform (shared KPI’s for IT and business) to drive Run, Operate and Change of the portfolio functions to deliver sustainable digital solutions, improved business outcomes and value• Delivered productivity initiatives through re-negotiated contracts and BAU savings, resulting in savings of ~$12M over 5 years. • Reduced change cycle times of change & saved ~$15M project costs • Re-set Global, CBA Senior Executive relationship and Governance to re-vitalise SAP strategy resulting in better leverage the SAP product for the bank and reduced cost of ownership -
Services & Solutions Director Eas AnzHcl Axon Jul 2014 - Jul 2015Sydney, AustraliaSenior leadership team developing the business and improving delivery capability. Provided guidance and advice on program management and client relationship skills, strategic planning, growth and delivery execution of Transformation and Benefits capability in the region. Increased Sales growth through improved client offerings delivering ROI & benefits for clients and providing pre-sales support to the business.Key achievements include:• Managed and developed core SAP services in Applications Services• Architected program delivery model and bid managed SAP solution across Finance, Supply Chain, Manufacturing, Operations, HR and Enterprise Assets
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General Manager - Learning Management & Business Reform, Executive Director – Dec Service DeliveryNsw Department Of Education And Communities Jan 2011 - Jun 2014Sydney, AustraliaMember of the NSW Senior executive Service in Education Department, designing, leading and delivering stage 2, of 8-year program with a total budget approx. $500M, new SAP solution across HR, Finance and Student Management, a new service delivery model comprising people, process and technology and ongoing Service Management organisation. Executive Director Role, developed and led new Service Delivery model design, build and transformation. Led the key design principle of customer service & future Service Delivery Model design, roadmap of transition and plan for implementation.Key achievements include:• Coached senior executives on benefits and method of delivery for successful deployment delivering ~$20M in benefits over 5 years• Developed and led new approach and plan for stage 2. Successfully commercially negotiated Stage 2 contract of ~$130M, benefits driven, with at risk component on delivery of benefits • Completed whole of government procurement activity in record time• Re-organised and resourced program team of approx. 460. Advised and worked with executive team • Implemented new HR/Payroll solution successfully for all TAFE Institutes with no major issues. Approx. 22,000 employees -
B&D Project Director (Contract As I M Consulting Pty Ltd)Duluxgroup Aug 2009 - Sep 2010AustraliaPlanned and led complex SAP design and implementation initiatives for $800M industrial company. Collaborated with clients and Steering Committee to determine scope, schedules, risks, potential issues, and budgets. Served as PMO Manager. Overseeing resources, timelines, and change initiatives. Prepared and delivered programme status reports.Selected to lead $3.4M design of national SAP template and deployment across VIC, SA, and WA regions. Managed development, budget, implementation, training, and testing. Supervised team of 40. Created Master Data Strategy for ongoing data maintenanceResolved all current business requirements by delivering enhanced template, with future scalabilityReduced complexity of non-conformance reporting (NCR), achieved DIFOT performance of 85% within 4 weeks of implementation, eliminated defunct data, and lowered Master Data errors. Decreased warranty costs $150K/month. Completed project on time and 11% under budgetMinimized operational costs by reducing duplicate production and returns, improving inventory accuracy, and reducing picking/shipping times in warehouse -
Program Director (Contract As I M Consulting Pty Ltd)George Weston Foods Sep 2008 - Aug 2009AustraliaManaged $12.5M programme to design and develop IT performance quality initiative for $2.1B wholly-owned global subsidiary of Associated British Foods. Identified areas for improvement and developed solutions. Directed change management, project scheduling, budgets, stakeholder communications, programme management framework development, and reporting. Introduced Value Management and benefits realisation to organisation.Planned and led complete re-design and rollout of SAP solution, involving 10-interdependent projects across FI, SD, SCM, APO, BI, and MDM areas. Supervised 70, including contractors, SAP personnel, and Big 4 consultancy staff. Deployed solutions across Australia and New ZealandAchieved major cost savings by improving product order closure times, increasing repeat customer orders, reducing returns, enhancing inventory accuracy, and improving distribution fleet utilizationLowered driver overtime expenses by enabling specific warehouse options for bulk customersEliminated penalty payments by streamlining picking process and times -
A&Nz Sap Practice Leader (Asia Pac Erp Practice Leader)Electronic Data Systems Sep 2006 - Sep 2008Asia PacificServed as SAP practice leader for Australia/New Zealand (ANZ) region. Oversaw business development for Global ERP applications, project management, sales cycles, pipeline development, and implementations. Hired and supervised personnel. Developed relationships. Created marketing strategies and sales collateral. Supported sales teams. Assisted with proposals. Member of Partner Advisory Board.Built pipeline to $18M in 1 year and grew SAP pipeline to $80M in less than 3 yearsIncreased service offerings and capabilities by transforming Applications Consulting Practice from resource pool to demand creation modelImproved business capabilities by obtaining SAP Services Partner accreditation for ANZ regionEnhanced service offerings by establishing Shared Service Centre agreements with key consultancy practices and constructed group of partners from Tier 2 consultancies and software vendorsContributed to profit growth by conducting cost benefits study and recommending deployment of Global HR solution in China and South KoreaAssumed role of Asia Pacific ERP Practice Leader -
Emea Business Manager - Consulting ServicesElectronic Data Systems Feb 2006 - Aug 2006Paris Area, FranceStationed in Paris to direct consulting relationships with clients in EMEA. Charged with re-building consulting services to sales-oriented organisation. Managed financials, budgets, and pipeline creation.Achieved improvements in cost control and productivity by re-organising operationsCreated qualified pipeline of $600M and delivered $65M ABRReduced operating costs to $1.2M and saved $200,000 by lowering staff overhead from 5% to 4%Implemented new sales collateral and processes, rate guidelines, and consulting methodologiesRecognized for meeting goal of 95% satisfaction of service delivery among EMEA executives and business leaders -
Lead Strategic Consultant, Myp - DefenceElectronic Data Systems Apr 2005 - Feb 2006London, United KingdomManaged relationships with MoD for £1B Defence Integrated Infrastructure Programme Team and various agency stakeholders across UK. Performed multi-year strategic planning, identified risks and opportunities, and developed business case to exploit DII (F) programme for maximum value. Designed processes and MYP framework. Formulated solutions to meet MoD needs.Saved £150M as Project Manager for Tiger Team that rescued ATLAS project by investigating cause and effect of changing migration sequence. Delivered mitigation recommendations to client, including 2nd Permanent Under Secretary. Project recognised for Achievement ExcellenceAchieved £50M in savings for MoD by mitigating major change programme -
Programme Director – Emea Aws TransformationElectronic Data Systems Jun 2004 - Mar 2005EuropeSupervised 100-person team in identifying and implementing necessary changes to maximize desktop support capabilities for EMEA region covering 20+ countries, 15,000 people and 500+ customers with $4B expenses, generating $6B in revenue. Worked closely with EMEA business leads and other EDS business areas. Mapped and defined processes, directed projects, and developed training strategy. Created process and organisation models, capability development plan, and transformation strategy.Saved approximately £550M over 2-year period and completed all 5 projectsDeveloped programme design later rolled out worldwide -
Business Development/Bid Member/Solution ArchitectElectronic Data Systems Nov 2002 - Apr 2004London, United KingdomCarried out bid development and sales of services for manufacturing, retail, nuclear, government, and beverage sectors. Led development and deployment activities. Prepared cost and benefit analyses.Designed and implemented improved deployment methodologies and best practicesGrew revenue 65% by enhancing EDS’ reputation with Scottish & Newcastle Breweries’ account -
Solutions Consulting Rep/Programme ManagerElectronic Data Systems Nov 2001 - Sep 2002Derby, United KingdomPlanned and managed 5 major implementations for Rolls Royce. Directed architecture design for SAP solutions. Served on EDS SAP Management Delivery Team. Supervised staff of 25 consultants.Saved £1.5M by rescuing 2 previously failing projectsServed on TC Board, Design Review Board & R&O Global Template Management BoardIncreased revenues 22% and grew margins from 10% to 18% (£6M increase) -
Principal ConsultantIntelligroup Uk Ltd Jun 1998 - Oct 2001London, United KingdomJoined as SAP consultant and progressed to become Principal consultant managing the Sales and Business Development of SAP offerings.
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Sales Business AnalystDigital Equipment Company Jun 1994 - Jun 1998Irvine, ScotlandProgressed from Customer Services admin to Sales analyst refining and improving business processes across Europe for the centralised Customer Services Organisation.
Frequently Asked Questions about Michael Mcmahon
What company does Michael Mcmahon work for?
Michael Mcmahon works for Org
What is Michael Mcmahon's role at the current company?
Michael Mcmahon's current role is Transformational IT Delivery Executive with proven results to bottom lines while increasing performance, value & productivity of teams..
Who are Michael Mcmahon's colleagues?
Michael Mcmahon's colleagues are Ziad Driss, Shobha Dalvi, Tracy Verblis Certrp, Alok S., Jose Manuel Martin Crespo, Jonathan Durnall, George Clarke.
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Michael McMahon
Superannuation Product Manager | Product Strategy & Lifecycle Management | Commercial ResponsibilityGreater Melbourne Area3mlc.com.au, nab.com.au, nab.com.au -
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