Michael Meadows Email & Phone Number

• Supported the delivery of project/program management by delivering tasks required, while developing knowledge of both the company and the industry of data centers, colocation, global interconnection, and all services provided. • Monitored and analyzed data & adoption metrics in Excel and Power BI for newly released programs, initiatives and projects throughout America, Europe, and Asia tracking data from 7000 employees.• Analyzed tools and software to track/maintain global Objectives and Key Results that correlate directly to corporate goals.• Assisted the Chief of Staff for Global Operations with any task/project required, connecting, and identifying key stakeholders as well as being aware of risks and help minimize risks associated with their plans.

• Trained other bank associates on corporate policies and procedures to ensure associates are properly trained and able to analyze internal data within the corporation to create solutions to improve our business practices.• Oversaw client’s personal credit, debit, and small business accounts, assisting them with any kind of account management to maintain an 85% or higher customer satisfaction rate.• Managed and initiated chargebacks, open/closing accounts and supervise the status and analyze for potential fraud risk for thousands of accounts nationwide.

Seattle, Washington, United States

• Trained other sales associates how to deliver the sales pitch to potential clients, oversaw their progress and worked directly with them in the field.• Lead a team of 20 sales representatives to generate almost 2 million dollars in revenue in just 4 months. • Worked door to door selling a yearly all-inclusive pest control service, knocking over 10,000 doors.• Sold (personally) over 200 service contracts in a 4-month period from knocking doors and searching for clients.

Tampa, Florida, United States

• Lead various office projects such as merging thousands of clients from one database to a new one. Eliminating duplicates, combining polices from multiple platforms and improving the efficiency of our customer relationship management.• Managed insurance office and those inside; ensured associates were up to date on trainings and had what they needed, directed foot traffic and maintained adequate supplies levels for office. • Managed and serviced thousands of homes, auto, motorcycle, boat, and life insurance policies for clients in the agency.• Quoted and issued policies to clients, negotiating with local and national insurance agencies for portfolio growt