Michael Michaelides Email & Phone Number

London, Gb

London, England, United Kingdom

Responsible for day to day management of IT support staff and helpdesk functions.Overall responsible for all ICT equipment, network and services.Ownership for organisation’s ICT strategy, its development and delivery.Project Manager for £27M New Build Development & responsible for all ICT.Management of the £2.1M ICT Budget for the New Build Development.Management of the Academy’s local ICT budget, procurement and contracts.Ensure that all facilities are secure, robust and scalable using leading edge technology.Be the lead on e-learning and through the use of ICT and cloud computing technologies, provide an innovative approach to teaching and learning. Be part of the Senior Management Team and advise on technological direction.

Be responsible for enabling a robust, secure, and operationally efficient IT provision and it's services and infrastructure.Be responsible for the day to day management technical support and development of the IT Department and its Staff to ensure continual operation of the IT Service and all computer resources.Be responsible for all IT Procurement and effective management of the Colleges Central IT Budget and all related licensing requirements.Develop new technologies to improve college facilities and ensure that all IT Projects are managed effectively.Ensure that appropriate data stores are backed up regularly in accordance with confidentiality guidelines and in line with any Disaster Recovery strategies.Develop, monitor and review service standards in relation to network and team performance and to implement new college IT polices as required.To plan the physical and logical layout of the College network and oversee the installation of any network modifications or extensions, cabling or components, whether by internal or external agencies.Ensure that all changes to the College network are planned, that risk analysis and contingency planning are carried out, and that any implications or risk to service levels are communicated to customers and approved by the Director of Planning and Information in advance.Liaise with relevant college staff and groups in development and implementation of strategies to ensure that the college cultivates an ICT rich learning environment to support and enhance Teaching & Learning and the learner experience.Develop and manage the logical and physical access of users to the intranet and Internet and cross-College network security protocols, liaising with relevant technical teams (internal / external) to ensure these are carried out.Carry out staff appraisals for the technical support team and create a staff development plan which will ensure team members have appropriate knowledge and skills to meet the needs of the College.

Barnet

To organise, manage and delegate the day-to-day work of the IT Support Provision across 6 sites in supporting Apple, Novell, Microsoft & Exchange Server & Cisco VoIP based networks.Make sure that all IT, Media and IP Telephony equipment is kept up to date within budget, regularly serviced, and maintained to a high standard, and where necessary, equipment repaired according to agreements with Suppliers.Organise yearly cascading upgrades of equipment and ensure all processes from testing and inventorying to warranty registration and installation are done correctly.Ensure that all Company / Department procedures are followed and enforced, and as appropriate, assist in the production or maintenance of new / existing policies.Carry out annual Appraisals on the IT Support Technicians and assist in their personal development. This includes organising all types of training and where necessary, produce or arrange for the production of any supporting documentation.Ensure and maintain the accuracy of the organisation’s Inventory / Asset Register and to investigate and resolve any discrepancies as appropriate.Ensure that Health and Safety procedures are followed and where necessary, conduct any Risk Assessments on individuals or projects been undertaken.Oversee the installation of specialist equipment when requested, and ensure that it is installed according to DDA guidelines or legislation.Maintain and monitor the organisation’s Consumable provision, including providing details on what needs to be ordered, the transportation of stock & the arranging of regular stock audits.Conduct any Interviews, Probationary Reviews or Disciplinary actions as & when appropriate.Chair regular team meetings & produce required documentation such as Memos, Minutes etc.Assist in producing Service Standards, Disaster Recovery and Strategic / Contingency Planning documentation, whilst ensuring that all requests are dealt with as per Service Level Agreements (SLA’s).