Michael Mraz Email & Phone Number
@radiusgs.com
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Who is Michael Mraz? Overview
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Michael Mraz is listed as Financial Consumer Associate at Fidelity Investments at Fidelity Investments, a company with 52767 employees, based in St Augustine, Florida, United States. AeroLeads shows a work email signal at radiusgs.com and a matched LinkedIn profile for Michael Mraz.
Michael Mraz previously worked as Financial Associate II - Multi Product at Fidelity Investments and Financial Customer Associate at Fidelity Investments. Michael Mraz holds Bachelor'S Degree, Criminal Justice from University Of North Florida.
Email format at Fidelity Investments
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AeroLeads found 1 current-domain work email signal for Michael Mraz. Compare company email patterns before reaching out.
About Michael Mraz
Experienced professional with a demonstrated history of working in the financial services industry. Skilled in Operations Management, Microsoft Excel, SQL, and Risk Management. Strong education professional with a Bachelor's degree focused in Criminal Justice from University of North Florida.
Listed skills include Process Improvement, Customer Service, Call Centers, Software Documentation, and 18 others.
Michael Mraz's current company
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Michael Mraz work experience
A career timeline built from the work history available for this profile.
Financial Customer Associate
Workplace Planning Associate
Financial Customer Associate
Workplace Planning Associate
Instructor
CurrentTeach and grow students as well as learn from them.
Customer Care Specialist Ii
Senior It Operations Processing/Support
- Responsible for all technical support engagements across multiple collection software platforms and applications such as Latitude, Artiva, and Windows O/S.
- Process incoming files both directly from clients as well as from third parties, such as placements, recalls, and maintenance files on all platforms.
- Export letter files to letter vendor (RevSpring).
- Manage data archives for the Client Services and Legal teams.
- Simplify/automate IT Ops processes by simplifying SQL code to minimize manual intervention.
- Run SQL queries for searches, updates, and deletes.
Quality Assurance Manager
- Developed and implemented the formal company QA process.
- Created and managed QA department staffed with 10 employees.
- Monitor 100+ live calls daily for company/FDCPA compliance and training.
- Review recorded calls for company/FDCPA compliance and training.
- Issue disciplinary write-ups for company/FDCPA violations.
Collection Manager
- Oversee a team of 20 collectors
- Train employees to ensure all goal were met and all FDCPA rules were adhered to.
- De-escalate all complaints from consumers.
It Technical Support Representative
- Responsible for supporting proprietary collection software for over 20 companies.
- Provide technical assistance to all clients including troubleshooting network and collection software errors
- Train newly onboarded clients how to use collection software.
Colleagues at Fidelity Investments
Other employees you can reach at fidelity.com. View company contacts for 52767 employees →
Chris Wood
Colleague at Fidelity InvestmentsGrapevine, Texas, United States, United States
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Doug Frey
Colleague at Fidelity InvestmentsSudbury, Massachusetts, United States, United States
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JD
Jermaine D. Edwards, Cfp®
Colleague at Fidelity InvestmentsCenter Valley, Pennsylvania, United States, United States
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Toirealach Molloy
Colleague at Fidelity InvestmentsCounty Westmeath, Ireland, Ireland
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SR
Steve Robinson
Colleague at Fidelity InvestmentsThe Colony, Texas, United States, United States
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Brian Morgan
Colleague at Fidelity InvestmentsGlen Allen, Virginia, United States, United States
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KU
Kelly Uber
Colleague at Fidelity InvestmentsUnited States, United States
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CH
Craig Hogan
Colleague at Fidelity InvestmentsGreater Boston, United States
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Kruthika Kolume
Colleague at Fidelity InvestmentsBoston, Massachusetts, United States, United States
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CS
Cameron S.
Colleague at Fidelity InvestmentsUnited States, United States
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Michael Mraz education
Bachelor'S Degree, Criminal Justice
7-12
Frequently asked questions about Michael Mraz
Quick answers generated from the profile data available on this page.
What company does Michael Mraz work for?
Michael Mraz works for Fidelity Investments.
What is Michael Mraz's role at Fidelity Investments?
Michael Mraz is listed as Financial Consumer Associate at Fidelity Investments at Fidelity Investments.
What is Michael Mraz's email address?
AeroLeads has found 1 work email signal at @radiusgs.com for Michael Mraz at Fidelity Investments.
Where is Michael Mraz based?
Michael Mraz is based in St Augustine, Florida, United States while working with Fidelity Investments.
What companies has Michael Mraz worked for?
Michael Mraz has worked for Fidelity Investments, World Martial Arts Association, Ameris Bank, and Radius Global Solutions Llc.
Who are Michael Mraz's colleagues at Fidelity Investments?
Michael Mraz's colleagues at Fidelity Investments include Chris Wood, Doug Frey, Jermaine D. Edwards, Cfp®, Toirealach Molloy, and Steve Robinson.
How can I contact Michael Mraz?
You can use AeroLeads to view verified contact signals for Michael Mraz at Fidelity Investments, including work email, phone, and LinkedIn data when available.
What schools did Michael Mraz attend?
Michael Mraz holds Bachelor'S Degree, Criminal Justice from University Of North Florida.
What skills is Michael Mraz known for?
Michael Mraz is listed with skills including Process Improvement, Customer Service, Call Centers, Software Documentation, Microsoft Excel, Microsoft Word, Access, and Risk Management.
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