Michael Murray Email & Phone Number

Morley, West Yorkshire, United Kingdom

London, United Kingdom

I have just finished a 4 month relief cover placement in London and I am now Actively seeking new opportunities in Yorkshire

London, United Kingdom

• Managed and coached team of 20 direct reports including receptionists, front of house staff, and chefs; manage separate Café and Deli bar with a team of four • Oversaw preparation of food for nine staff kitchens; coached to exceptional service and encouraged staff recommendations • Utilised booking system and proprietary accounting system to ensure accurate inventory, cost tracking, and results reporting • Trained and supported staff for prospective promotions and increased job satisfaction as purveyors of superior service• Managed four client accounts with a net total £1.2 million• Increased hospitality sales by 100% over the time frame

London, United Kingdom

Collaborated with Hospitality Chef & General Manager to provide executive hospitality to 20 meeting rooms and four dining rooms on one floor; served 31 meeting rooms throughout the building and a 200-seat auditorium. Managed four front of house staff; completed appraisals, inductions, and on-going training. Organised staffing rotas; liaised with Executive and Hospitality Chefs; created booking spread sheets; prepared recharges; executed manual orders and inventories.

London, United Kingdom

Supervised front of house services for London headquarters of Royal Bank of Scotland. Managed and supervised 25 front of house staff including three supervisors; conducted all staff appraisals and provided facilitated training. Organised weekly staffing rotas, liaised closely with Executive Chef and Hospitality Manager; confirmed bookings; prepared menus and rooms; inventoried and ordered stock; and constantly supervised the floor.

London, United Kingdom

Organised and managed functions for a roof-top garden with capacity for 1,200 guests. Was deputised for General Manager in his absence.Oversaw hospitality services and coordinated evening functions on for extremely high profile client, with 950 client staff and associated support personnel on site. Teamed with 45 other Charlton House staff on site; duties included staff training and managing coverage during staff holidays.