Michael O'Brien Email & Phone Number

Foxboro

•• Determine eligibility of both employer and employee applications• Answer incoming calls on program guidelines• Follow up with accounts and applicants regarding information requests• Assist with inquiries regarding payment status• Visit existing and potential clients to increase enrollment • Worked on annual state eligibility review reports, call members and assist as needed on a weekly basis• Consistently demonstrated a pro-active approach to avoid members and… Show more •• Determine eligibility of both employer and employee applications• Answer incoming calls on program guidelines• Follow up with accounts and applicants regarding information requests• Assist with inquiries regarding payment status• Visit existing and potential clients to increase enrollment • Worked on annual state eligibility review reports, call members and assist as needed on a weekly basis• Consistently demonstrated a pro-active approach to avoid members and clients from being terminated from program• Daily communication with state office dealing with program issues• Recognized and rewarded from clients and management for outstanding service• Worked on Quarterly expired policy reports for over 100 accounts per quarter• Processed 20-30 new accounts per week Show less

Education record

Associate'S Degree, Business Administration And Management, General