Michael Olmstead Email & Phone Number

Greenwood Village, Colorado, United States

Managed the review process of highly escalated legal, mediation, litigation, bankruptcy, disputes, appeals, In-Flight loans as well as verification of borrower(s) financial documents. Facilitated creation of financial profiles to determine appropriate loss mitigation options. Coordinated with external parties such as outside counsel and investors for best.

Managed both inbound and outbound calls for accounts in loss mitigation, assessing borrowers' ability and willingness to pay. Provided customers with detailed information on necessary documents for possible resolution. Consistently achieved top performer status by efficiently managing portfolio. Analyzed financial documents such as tax returns, bank.

Provided customers with necessary information regarding required documents for potential resolution of their accounts. Collaborated with borrowers, real estate agents, paralegals, title companies, and attorneys to facilitate Loss Mitigation workout options for SLS clients including modifications, short sales, and deeds in lieu. Increased borrower awareness.