Michael Olson Email & Phone Number

North Carolina, United States

Charlotte, North Carolina, United States

Charlotte Metro

Michael has over 20 years of leadership and customer service experience in the industry. Over this stretch he has learned that clients desire and expect MORE around quality, communication, and service. He is dedication to provide superior service to his clients while building a lasting friendship.Growing up across the entire United States Michael has found his home in the Carolina’s. Since moving to this region Michael has embraced the communities he resides. He has a passion for coaching youth sports and is an avid outdoors-man. He is the proud father of two children and husband to his amazing wife. Michael Olson is a licensed Realtor in NC and SC. Whether you are a first-time home buyer, or a family looking to sell and expand, Michael will provide the level of service you desire and expect. You desire MORE and will receive it. A donation by Giving Tree Realty is made for every home transaction to support my charity and mission to raise $100,000 for the Alzheimer’s Association with the hope to eliminate the Alzheimer’s disease through research, care and support.

Charlotte Metro

Store Manager and Sales Manager. Drive top line sales by providing a service of financial support to the customers and engaging them in home products lines of furniture, electronics and appliances. Hire and develop a sales team how to meet key KPI's and close rates from engagement and closing skills. Ensure brand standards met and exceeded the companies vision and customers expectations.

Carolinas And Virginia

Supported the territory of 18 locations across North and South Carolina and Virginia to achieve sales targets and build a long-term pipeline of business. Established a hands-on coaching approach for the practitioners and patient care coordinators from training, counseling, assessments and measurable accountability. The primary advocate for the regional team and company representative to ensure alignment with business objectives, customer service goals and core values. Liaison for company and field communication to ensure a free flow of information between both departments. Developed financial benchmarking and a proactive operations calendar to establish breakeven points and individual performance goals to ensure profitable growth and team development.

Anchorage, Alaska Area

Developed and led a team in two optical retail and manufacturing locations while supporting the contracted doctors of optometry in both locations. Ensured premium care and service was provided to the patient and customer base by establishing a market growth and brand loyalty strategy to yield positive growth over prior year. Coached and developed workforce on skills and service to drive focused KPI and report out measurable on a daily and weekly schedule to ensure results were being achieved. Set goals to meet benchmarks to ensure increased net promoter service scores where obtained weekly. Marketed and staffed for seasonal demands to increase sale opportunities and brand recognition.

Anchorage, Alaska Area

Accountable for leading profitable operation in the district by executing three retail focal points across all store locations: customer service, in-stock, and store appearance. Coached and developed store managers and assistant store managers to provide great customer service, resolved people issues, understand financial and operational processes, and monitored market and competition trends. Established a presence in the district by conducting regular store visits, staff meetings, developing future leaders and a future talent bench. Effectively communicate to the regional vice president the district direction and strategy by understanding sales and financial reports. Trained and coached salaried leadership team and empowered and inspired associate population to make an emotional connection with the customers and community. Implemented and monitored of store and company initiatives to improve simplification in the store environment and operational processes. Ensured staffing demands are achieved by recruitment and placement of a trained skilled workforce. Leveraged sales and profit opportunities through shrink management and safety performance.

Kenai, Alaska

Responsible for the overall daily operations and associate population of the store. Led a store leadership team and employee base of 130 for over five years while gaining great market share from the competition.

Anchorage, Alaska Area

Responsible for surpassing revenue goals in two consecutive years while working on a team of assistant store managers with assigned area of merchandizing and operation to support the Store Manager in store operations.

Anchorage, Alaska Area

Responsible for motivating and training department employees and supporting the store manager to achieve sales and product authority. Implemented innovative programs to increase employee loyalty and reduce turnover.