Michael Pagenta Email & Phone Number

Lake Mary, Florida

• Investigate, evaluate, and negotiate third party property and casualty claims for multiple lines of business including rental properties, homeowner’s, condominium, mobile-homes, vacation rentals, Business and.
• Examine claim forms, policy applications, endorsements and other records to confirm coverage for loss or damage. Within my current span of duty, I have managed an inventory of over 200 claims from all 50 states.
• Review and audit estimates received and settle claims within provided authority.
• Effectively negotiate settlements with contractors, vendors, adverse carrier adjusters, or any insured representative.
• Contact and secure recorded interview with claimants, doctors, medical specialists, or employers to get additional information. Secure public records and analyze report findings.
• Maintain industry knowledge and operational skills, attend workshops, seminars, and bi-weekly claims roundtables.

Miami/Fort Lauderdale Area

• Investigate, Evaluate, Negotiate and Resolve complex bodily injury claims as a result of automobile accidents. Within my current span of duty, I have managed an inventory of up to 300 automobile claims ranging from.
• Resolve complex, severe exposure claims, using high service-oriented file handling.
• Pay and process claims within designated authority level.
• Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
• Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
• Confer with legal counsel on claims requiring Litigation.

Lakeland, Florida Area

• Examine claims forms and other records to determine insurance coverage.
• Investigate and assess damage to property and create or review property damage estimates.
• Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
• Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
• Refer questionable claims to investigator or claims adjuster for investigation or settlement.

Bachelor Of Science - Bs, Criminal Justice/Law Enforcement Administration

Associate Of Science - As, Criminal Justice/Law Enforcement Administration

Education record