Recruited by the CRO to build and deliver processes for forecast management, sales reporting, and proposal pricing. Created a process to increase lead generation and lead qualification for the sales team.• Developed RFI/RFP and document storage and re-use processes to simplify responses.• Produce and communicate propositions through presentations and proposals.• Develop Sales Campaigns to achieve sales targets.• Creation of reporting dashboards to track sales goals for… Show more Recruited by the CRO to build and deliver processes for forecast management, sales reporting, and proposal pricing. Created a process to increase lead generation and lead qualification for the sales team.• Developed RFI/RFP and document storage and re-use processes to simplify responses.• Produce and communicate propositions through presentations and proposals.• Develop Sales Campaigns to achieve sales targets.• Creation of reporting dashboards to track sales goals for executive leadership.• Provide technical support on sales calls and assist with gathering of technical design requirements. Show less

Sr. Project Manager manages Masergy Tier 1 accounts that are large and complex where theychampion the resolution of day-to-day operational issues across the teams. Provides leadership,accountability, and ownership for all aspects of the project lifecycle most especially on leading project initiation, identifying potential risks and implementing solutions. Has a “can-do” attitude and can drive multiple projects without sacrificing the quality of service.

In this role I ensure that the products and services are delivered to the satisfaction of the customer and organization per SoW and contract. I am responsible for pre-sales assistance, new sales identification, delivery coordination, 3PP vendor, technical, and customer relationship management. The role encompasses project management, financial management, stakeholder management, reporting & governance, and team leadership.2/2016 - 2/2017: Program manager for e2e VoLTE and VoWiFi deployment.… Show more In this role I ensure that the products and services are delivered to the satisfaction of the customer and organization per SoW and contract. I am responsible for pre-sales assistance, new sales identification, delivery coordination, 3PP vendor, technical, and customer relationship management. The role encompasses project management, financial management, stakeholder management, reporting & governance, and team leadership.2/2016 - 2/2017: Program manager for e2e VoLTE and VoWiFi deployment. Management of 8 vendors and Mitel technical team10/2015- 7/2016: Project manager for several simultaneous project deployments at a Major telecom provider. Show less

In this role I ensured that the products and services are delivered to the satisfaction of the customer and Ericsson per SoW and contract. I was responsible for pre-sales assistance, delivery coordination, 3PP vendor management, technical, and customer relationship management. Activities include creation and management the project scope of work, overall budget, schedules, project documentation, status reporting, project governance, and resource management. • Project Manager for several… Show more In this role I ensured that the products and services are delivered to the satisfaction of the customer and Ericsson per SoW and contract. I was responsible for pre-sales assistance, delivery coordination, 3PP vendor management, technical, and customer relationship management. Activities include creation and management the project scope of work, overall budget, schedules, project documentation, status reporting, project governance, and resource management. • Project Manager for several Mediaroom projects.• Project Manager for a Voice over LTE with RCS for a US service provider. from trial phase to the completion of production delivery.• Project manager for multiple Ericsson delivery projects of a packetcable 2.0 based IMS solution of a major cable provider. Show less

This customer facing role was accountable for the delivery and integration of Ericsson solutions into existing and new customer networks. In this role I was responsible for creating test plans, technical documentation, performing complex software installation, configuration, testing, and troubleshooting solutions• Integration lead for a IMS project with a major cable provider.• Integration lead for NEBS testing of Ericsson SBG• Functional testing of Ericsson SBG for product unit in… Show more This customer facing role was accountable for the delivery and integration of Ericsson solutions into existing and new customer networks. In this role I was responsible for creating test plans, technical documentation, performing complex software installation, configuration, testing, and troubleshooting solutions• Integration lead for a IMS project with a major cable provider.• Integration lead for NEBS testing of Ericsson SBG• Functional testing of Ericsson SBG for product unit in Sweden.• Integration lead for test tool for a major US service provider. Maintenance of 110 IBM blade servers running RHEL Linux. Streamlined maintenance time of product by 75%. Show less

Computer Lab assistant 8/2006 - 12/2006