Manager - Client Activation

Operations Manager

Liaising with London, New York and Hong Kong Middle Office support to resolve risk and break issues. Investigate and resolve a wide range of Derivative product discrepancies. Liaise with senior management to discuss and escalate risk and break issues. Liaise with external clients to agree Derivative cash flows. To train new hires, create and manage their training programme and deliver product and system-based education. Responsible for the day to day running of the team, ensuring individual… Show more Liaising with London, New York and Hong Kong Middle Office support to resolve risk and break issues. Investigate and resolve a wide range of Derivative product discrepancies. Liaise with senior management to discuss and escalate risk and break issues. Liaise with external clients to agree Derivative cash flows. To train new hires, create and manage their training programme and deliver product and system-based education. Responsible for the day to day running of the team, ensuring individual goals/tasks and key risk/control procedures are met. Identify and manage process improvements that deliver enhancements to internal infrastructure. Show less

Work with customers who are in severe financial difficulty, to provide an appropriate solution to their financial needs that benefit both the customer and the business.