Worked with Dept of Homeland Security Federal Protective Service responsible for protecting federally owned and leased facilities. Observed and reported activities and incidents at assigned locations, providing security and safety of client property, visitors, and personnel. Preserved order and enforced regulations and directives for the site. • Trained 5 new Personal Security Officers increasing manpower capabilities• Commended for being dependable and reliable; averaged an extra 10-20 hours per week covering for no-show employees• Successfully controlled access to client site and facilities through admittance process, monitoring entrances and exits• Patrolled assigned sites on foot or in vehicles, checking for unsafe conditions such as hazards and/or security violations

We assist veterans to gain a worthy mission and purpose by coaching school aged children.

Conducted building security and safety checks daily for hundreds of buildings. Provided uniformed police response to alarms, disorder, and physical safety calls.• Created a database that tracked & created reports of all Police Officer’s productivity critical for increasing efficiency• Maintained order, responded to emergencies, protected people and property, enforced motor vehicle and criminal laws, and promoted good community relations, ensuring public safety; recorded facts to prepare reports that documented incidents • Monitored, noted, reported, and investigated suspicious persons and situations, safety hazards, and unusual or illegal activity in the patrol area; identified, pursued, and arrested suspects and perpetrators of criminal acts

Managed 20 employees in Specialty Sales Dept including: Millwork, Home Appliances, Carpeting, Installation & Flooring, & Paint.• Promoted to Specialty Sales Manager of multiple departments; recognized as Top Sales Dept Manager for >5 months• Increased Paint sales by 40% and Appliances sales by 10%; entrusted as a store key holder• Reduced customer labor costs by offering free installations in Carpeting, Installation & Flooring, increasing sales by 20%• Identified, hired, & trained highly qualified employees by teaching best practices/sales strategies & encouraging cross-selling• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries• Monitored customer buying trends, market conditions, & competitor actions & adjusted strategies to achieve sales goals• Monitored metrics and marketing investments to assess performance and implement continuous improvements• Improved sales processes that streamlined customer acquisition and onboarding strategies

Assessed each location's individual and team performances and analyzed data trends to improve sales results. Adhered to state & federal regulations covering industry activities. Monitored expenses & time usage, maximizing effectiveness.• Managed 8+ accounts within The Home Depot Chicagoland territory, achieving sales goals, distribution targets, and market share through proactive management of territory; monitored trends, market conditions, and competitor actions• Created & developed sales databases tracking 100’s of product sales enabling focused efforts on low-performing products• Generated continuous customer referrals by delivering exceptional sales support, improving market share• Developed and conducted presentations on available products and services that met current business needs

Performed as a background extra in television and movie productions to include Netflix and NBC Universal television productions, and various other television series and movie films. Managed scheduling of commitments with flexibility.• Maintained a good rapport with directors and casting services by reporting as instructed and promptly• Promoted brand names, products, and services, generating sales opportunities, and built customer preference for the brands; represented many companies in positive ways building line sales volumes

• Rolling Bay (Chicago, IL) – Intelligence Analyst• Leidos (Helmand Province, Afghanistan) – Senior Intelligence Analyst• L3 Communications (Baghdad, Iraq) – Database Administrator• General Dynamics Information Technology (Sierra Vista, AZ) – Senior Intelligence Analyst and Instructor• L3 Technologies (Baghdad, Iraq) – Senior Interrogator• S.M. Consulting (Baghdad, Iraq) – Interrogator• Highlights:o At General Dynamics (GD), served as Mobile Training Team Instructor; created and taught a series of courseso Created General Dynamic’s Senior Interrogation Course for the U.S. Army Center of Excellence who is responsible for training the U.S. Army, Navy, AF, and multinational forces; course credited with saving thousands of U.S. military liveso At Leidos, recognized as a top Intel Analyst for U.S. Military Operations Command in Helmand Provinceo Managed L3 Comms systems & infrastructures, defined hardware requirements, & planned storage capacity for SQL databaseso At L3 Comms, created databases collecting information in support of Multi-Functional Workstation (MFWS) softwareo At L3 Comms and General Dynamics, provided advanced computer software and hardware repair, upgrades, and technical support for dozens of computers throughout Iraq (L3) and >100 mobile computer laptops (GD)o Created databases tracking personnel, equipment, and official travel in support of mobile training teams (GD)

Operations and Personnel Supervisor | Counterintelligence Specialist - Managed 2 platoons with 8 direct staff and 150 personnel, a $20M Reimbursable Budget (funds for items bought outside military), and $7M in equipment and assets. Directed collection, organization, and application of field intelligence and combat data to enhance personnel safety and operational success. Cross-trained as a Computer Tech for tech support when deployed and in the field; upgraded software and hardware and repaired computers for one year for Intel unit; maintained and repaired counter-surveillance electronic, computer and signal equipment.