Lead Technical Support Analyst
CurrentContinued to perform the role of Senior Tech Support after SpectraSoft was acquired by MediServe. After MediServe was acquired by MediWare, was promoted to the Enterprise support team.Support our server and web based application.Provide customer assistance for issues.Help with the implementation and troubleshooting of interfaces.Create custom SQL queries for customers.Specialize in HL7 integrations.Help provide training for our softwareProvide internal support to coworkers.Help provide QA for our software