Michael Phillips Email & Phone Number

Brisbane, Qld, Au

Melbourne

Responsible for all compliance and training including the employment of trainers, development of training resources, overseeing successful implementation and uptake of college systems such as TEAMS student management and AVETMISS reporting and managing the day to day running of the college. Ensuring all aspects of the college was audit ready, doing internal audits and communicating with ASQA.

Melbourne, Australia

Responsible for ensuring that all staff understand government funding contacts, that they adhere to the contractual obligations. Also I am responsible for training staff in the delivery of government sponsored training. Ensuring that they delivered high quality training to all cohorts that the RTO dealt with.

Melbourne, Australia

Coordination and development of the training team to drive performance for successful delivery of traineeships within the Hospitality and Horticulture industries. Ensuring that all paperwork was correct and that all trainers delivered high quality training to all learners.

Melbourne, Australia

My duties where to co-ordinate the delivery of VET programs in hospitality management to both local and international students; ensuring a high standard of delivery and assessment. To recruit trainers as required and to ensure ongoing staff and resource development.To ensure that all academic progress was accurately monitored and recorded/reported as necessary. To ensure that all special needs students are correctly assessed and individual learning plans were prepared as required. Ensure that all budgetary requirements are met. I co-ordinated resource and assessment development, writing both where necessary and ensuring that all staff members where aware of new materials. Organising and chairing departmental meeting, developing agendas , organising minuets and following up on actions required. I delivered training and assessment to certificate three, four and diploma students as needed, mentoring new trainers in this role as they entered employment.

Hogan's Hotel Group. Working at both the Wallan and Romsey Hotels in each capacity. Duties as per Australian Pub Company.

Independent store Duties include staff hiring and training, stock and cash control, in-house and regionalmarketing and quality control of both premises and product. Scheduling and chairing staff meetings including minute taking and follow up.

To do all the things that is needed to run a family farm. All physical work and all financial controls. Budgeting, including financial, water and feed budgets, stock control and animal husbandry and, hygiene control and milk quality control.

Development and delivery of hospitality training programs. Run training programs on behalf of D.E.E.T. aimed at training and placing in work the long term unemployed. Develop the skills of individuals to work with people in the area of hospitality and general customer service, retail and team skills. Attempt to change the attitude of young people to believe that the customer always comes first in a retail service situation.

During this period I managed the Eltham Hotel, Warrandyte Hotel Tower Hotel in Hawthorn and the Wintersun Hotel Mildura Duties: Marketing, particularly internal marketing aimed at customer satisfaction and the best presentation of the retail areas, writting menus and winelists, function design and control, sourceing AV or other aids as required, staff hiring and supervision with emphasis on training and teambuilding scheduling and chairing staff meetings, stock and cash control, conferring with other local businesses and government departments. Ensuring property maintenance was kept up and doing any renovations as needed.

Graduate Cetificate, Education And Training

Diploma Of Business

Diploma Of Quality Auditing

Education record

Bachelor Of Business, Catering And Hotel Management