Michael Popa work email
- Valid
- Valid
Michael Popa personal email
- Valid
Michael Popa phone numbers
Michael is seasoned leader, dedicated to customer-centricity, with an extensive record in shaping and actualizing enterprise-wide visions and strategies that underpin a seamless customer experience. A remarkable history of advancing SaaS and service-centric enterprises, enhancing service capabilities, and propelling net and gross revenue retention (NRR and GRR). Endowed with robust leadership acumen; renowned for building, cultivating, and guiding exceptional cross-functional teams that foster sustainable customer success and immersion. Innate abilities in cultivating and cementing customer relationships. A proven history of devising and implementing exemplary customer success operations and performance management practices.He maintains work-life balance by spending time with his family, volunteering with veteran organizations, and leading conservation activities. He enjoys his solitude when hiking, gardening, woodworking, and exercising.
-
Chief Customer OfficerExpedite CommerceBoise, Id, Us
-
Principal And Chief Customer OfficerOtis Alderley Sep 2022 - PresentBoise, Idaho, UsResponsible for leading efforts to enhance customer experience and satisfaction across all touchpoints. Serve as the voice of the customer within the organization, advocating for customers’ needs and preferences in service delivery, product development, operational processes, and relationship development. Collaborate with cross-functional teams to align efforts and ensure a unified approach in delivering value to customers. -
Vice President Of Customer Success And ServicesH2O.Ai Nov 2021 - Sep 2022Mountain View, Ca, UsChampioned global customer success transformation, encompassing account management, professional services, and customer operations. Facilitated practice expansion from onboarding and adoption to account management. Elevated performance and customer experience by implementing global standard practices, processes, and advanced technical capabilities. -
Senior Director - Customer Success And ServicesCato Networks Sep 2019 - Nov 2021Tel-Aviv, IlLeveraged leadership skills and experience to build and scale cross functional team to support our global hypergrowth. Oversaw key functions related to customer experience, ranging from presales through post sales including account management, technical account management, support, and professional services. Established a growth-oriented culture across the company by serving as an influencer for company values and leadership development. Applied leadership and coaching to deliver hyper growth recurring revenue. -
Vice President - Customer ExperienceCradlepoint, Part Of Ericsson May 2015 - Sep 2019Boise, Idaho, UsLed the worldwide customer experience organization, overseeing a spectrum of critical functions including customer success management, technical support, professional services, and customer operations. Leveraged strategic planning and execution acumen to guide the company through the expansion of services on a global scale and the pivotal shift to a Software as a Service (SaaS) model. Utilized advanced value selling methodologies, resulting in the annual attainment of recurring revenue.. -
Director - Global Services Customer Enablement And OperationsHewlett-Packard Feb 2011 - May 2015Houston, Texas, UsBuilt and directed high-performing international team of technical marketing, business analyst, cloud services engineers, IoT software engineers, and program managers; enabling $10B ARR. Fostered operational excellence and customer lifecycle effectiveness by partnering with executive team to transform global managed services organization. -
Manager, Services Practice Management And OperationsHewlett-Packard Apr 2008 - Feb 2011Houston, Texas, UsProvided leadership and vision to a cross-functional team of practice managers, process engineers, systems analyst, and architects, enabling transition of services portfolio, infrastructure, and delivery capabilities.
-
Manager - Global Services Operations And Practice ManagementLexmark International, Inc. Dec 2003 - Apr 2008Lexington, Kentucky, Us -
Director Of Client ExperienceAdvantium, Inc. (Acquired By Accenture) Oct 2002 - Dec 2003
-
Principal Strategy Consultant - Ebusiness/Dotcom/SaasIbm Corporation 1998 - 2002Armonk, New York, Ny, Us -
Financial ControllerGenie 1997 - 1998Bothell, Washington, Us -
Financial ControllerRubbermaid 1993 - 1997Atlanta, Ga, Us -
Operations And Manufacturing AccountingConsumer Direct (Fitness Quest) 1990 - 1993
Michael Popa Skills
Michael Popa Education Details
-
Walsh UniversityAccounting And Business/Management
Frequently Asked Questions about Michael Popa
What company does Michael Popa work for?
Michael Popa works for Expedite Commerce
What is Michael Popa's role at the current company?
Michael Popa's current role is Chief Customer Officer.
What is Michael Popa's email address?
Michael Popa's email address is mc****@****ail.com
What is Michael Popa's direct phone number?
Michael Popa's direct phone number is +120847*****
What schools did Michael Popa attend?
Michael Popa attended Walsh University.
What skills is Michael Popa known for?
Michael Popa has skills like Strategy, Program Management, Managed Services, Management, Cross Functional Team Leadership, Business Strategy, Business Intelligence, Solution Selling, Business Process Improvement, Professional Services, Cloud Computing, Product Management.
Who are Michael Popa's colleagues?
Michael Popa's colleagues are Vic Palli, Shakshi Kahlon, Abhijeet Korde, Udit Parikh, Paweł Poturalski, Avaneesh Kumar, Kedar Thakur.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial