Serving with the Library’s Technology Unit that contributes to the Arlington Public Library mission, championing the power of stories, information, and ideas. Always Free. Always Open.

Supporting end users across 6 core business divisions, administer the department’s technology operations components such as policy compliance, procurement, security, communications and systems interoperability. Identify business process management opportunities and lead the implementation of new processes and technology to standardize department operations.Supervise internal and enterprise technical projects spanning various domains - Software, Hardware, Network, Data.

Led the technical advisory team's mission of integration of a core software system within the enterprise platform. Provided expert judgment in developing project charter and requirements with consultants, legacy stakeholders and new enterprise stakeholders such as the PMO and CISO. Administered change control framework and integration within multi-faceted structure of enterprise application development teams, consultant development groups and off-shore support resources.

As a technical lead for a software configuration management team, the primary object was to deliver all software updates and upgrades at the start of the calendar and health insurance year. • Defining, sequencing and prioritizing activities were critical components of deliverables. • Coordinated project events with technical stakeholders such as database administrators, application development and quality assurance teams.

As technical lead of software team, constructed web-based software solution, integrating COTS content management software with custom dynamic web application components within .NET framework.• Generated and implemented technical design for member health account site within specifications of content management software and enterprise infrastructure.• Expanded business capability and extended functionality using .NET framework and data driven services. • Developed sustainable project life-cycles and realistic schedules in collaboration with business requirements, development effort estimates and adherence to industry driven open enrollment and calendar deadlines.

• Instrumental in start-up company’s development of online retail web sites.• Extended and customized COTS e-commerce software functionality.• Consulted with and directed retail ownership to optimize e-commerce web presence and deliver requested functionality.